Find hotels near Raymore Galleria, Kansas City from ₩93,110

"Disappointed with our stay and won't be booking there in the future. The front desk staff were great, polite, and knowledgeable. That's about the only positive thing I can say. Upon entering our room the first thing we noticed was the bed dipping in the center. So we looked underneath and saw that both center supports of the frame were broken and another part of the frame was missing screws and was held together by duct tape. And it also looked like it had been quite a while since it had been vacuumed. Other things in the room were also lacking. The chair had a lot is snags and loose threads everywhere, there were smudges on surfaces to the point you could tell they hadn't been properly cleaned, the room also had a very stale smell. After these discoveries we took pictures and went back to the front desk to request another room, which they accommodated. The new room was somewhat of an improvement. The same lack of surface cleaning was evident. The ice bucket had sitting water on the tray beneath it. And the room fridge looked like it hasn't been cleaned in a very long time and smelled as well. Lastly, the breakfast was less than stellar. Watery scrambled eggs, tator tots, stale bread for toasting, overcooked rubbery sausage links, and dry muffins. Certainly not something to be proud of or boast about. "

"They were very accommodating."

"Breakfast was a big spread, and good quality. I was pleased with it. Overall very clean, my spouse felt like the shower was maybe a little questionable. "

"When we checked in, the woman at the front desk was abrupt and rude. After we got into the room, we couldn't find any program guide on the tv or a guide bu. We called the front desk and she tried to explain where we could find it, but we couldn't. I went to the front desk and again she just repeated the same thing and I told her there was no program guide on any of the channels she was telling me. I asked to speak with the manager, but she would not give me the name or phone number. Later, we realized that the TV was shutting off automatically every hour. I went back down and complained about that, and was told that that is the way they had the TVs programmed to keep people from just falling asleep and leaving TVs on all night. I explained I was paying for for the TV as an amenity and if I wanted to leave it on all night, that was my right, and I also didn't want programs interrupted by the TV shutting off. I was told they couldn't do anything about it. I went back down to the front desk the next day and talked to a guy who was there and he again was telling me that I should be able to find the program guide on one of two or three channels, and he demonstrated on the TV at the front desk. I said that we didn't have that. I told him to come down to the room and I would show him. He came to the room and he could not find the program guide on the tv, either. He would not give me the manager's name or contact info. Ran out of room here. Will continue on Yelp!"

"Drury is our 1st pick ! Great staff. Clean rooms. Fresh cotton bedlinen. And good breakfast and Happy Hour."

"Upscale property that exceeds expectations. "

"Great breakfast buffet."

"Basic hotel, nothing very notable about this location. "

"We love this particular location. The staff is friendly and helpful and the property and rooms are clean. We love the option to other dinner and/or sit at the bar for a drink. There were several very deep potholes on the property including one by the gate when you are leaving the parking lot. Those need attention immediately"