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“Staff was very pleasant and helpful”

“The breakfast was streamlined and the staff was great. Every person had a smile, positive attitude and went out of their way to help. Room was great. Spacious and clean. I was very impressed with our stay in Rockford. Kudos to Embassy Suites for excellent customer service.”

“Clean room/property, friendly staff and decent price.”

“We stayed in a very small room with a double bed, and it was perfect! Price was very reasonable and staff was tremendous! Beautiful patio area overlooking the Rock River where we enjoyed morning coffee and watched the eagles overhead, friendly guests that chatted with us. All in all, a GREAT place to stay!”

“The first time I was disappointed in a Hampton Inn. The staff was great but …. Dirty linens were laying in the hallway. Two guests asked for different rooms because of an odor in the room.”

“Very accommodating staff! Couldn't have had a better experience! Everything was clean and in order.”

“We were there to sleep only. We were supposed to.stay 2 nights, but had to leave after one, the staff was very accommodating.”

“Parking was very convenient. Room was very clean. Drawbacks would be how hard the bed was. But all in all a great little getaway place.”

“It was perfect clean and peaceful”

“Poor customer service ALL AROUND! 4 different staff members could not resolve either of the issues I had!!”