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Rating 10 - Excellent. 142 out of 776 reviews" "
10 - Excellent
142
Rating 8 - Good. 308 out of 776 reviews" "
8 - Good
308
Rating 6 - Okay. 192 out of 776 reviews" "
6 - Okay
192
Rating 4 - Poor. 92 out of 776 reviews" "
4 - Poor
92
Rating 2 - Terrible. 42 out of 776 reviews" "
2 - Terrible
42
7.8/10
Cleanliness
7.8/10
Staff & service
6.6/10
Amenities
6.8/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
4/10 Poor
Mohit, Flemington
Traveled with family and small children, Traveled with family
This is not a 4 star hotel at all. Beware of fake reviews and ratings. This is probably a very dirty 3 star hotel. however it was very spacious room but small bathroom. I wanted to stay in a 4 star hotel and highly disappointed with this hotel on how it manage to get the reviews and rating.
Nice renovated building, smaller rooms though but worthy for the money we spent, services i requested were very efficient. Location very convenient , i likely would come back.
My experience was good, the cleaning was good.
The confort is acceptable but need a little bit more.
The breakfast is good, i think need to introduce more options.
It is an old hotel. Some upgrades needed. Breakfast was good. Clean and friendly staff.
TV never worked.
Tulio
Stayed 4 nights in Oct 2023
4/10 Poor
Dorothy
Sep 29, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
False advertising. There was no restaurant in hotel nor a bar. It has been closed for 10 years. There was no garden balcony as it was in ruins. Overall the pictures on line represent the hotel as it was in the 1960s. But the air conditioner worked and the staff was pleasant. It was walking distance to the Vatican. But I wished I stayed at a different hotel for the 3 days I was in Rome.
Dorothy
Stayed 5 nights in Sep 2023
2/10 Terrible
anthony
Traveled with partner
Sep 24, 2023
Disliked: Staff & service, amenities
The front desk needs much more training the phone did not work the AC did not work on our second night we finally had a fan after they fixed it the beds were terrible we wanted a wake up call at 6:00 a.m. on the day we left the 19th of September and no one at the front desk called they need much more training and this is a one and a half star hotel and no more we asked for directions for food and they sent us to closed restaurants we found a great Chinese restaurant right across the street the other recommendation was fiorentino and that was very good other than that do yourself a favor and pick another hotel I gave it a
The place looked ok in photos. In person it’s a different story. The place smelled like mold, pee and just a disgusting old carpet. AC was not working, blinds couldn’t be lifted or lowered. There was just water leaking in the bathroom. You could hear water flowing through pipes, other guests taking in there rooms. In the hotel there were random leaks. Breakfast buffet was not complete bad but the overall smells and inability to feel comfy and rest well is why I am giving this one star.
Lovely place to stay, in a very central area and with air conditioned rooms. The staff were very kind and helpful and were quick to resolve any issues. I definitely recommend!
A good value hotel within easy walking distance of the Vatican, the Olympic Stadium and not far from the Metro either. The (included) breakfast was a nice extra too!
Federico and the rest of the staff were great. I booked the hotel very late notice and so they had not yet received the booking from Hotels.com. Federico searched through various systems online for me and was able to find it.
The rooms are old and fairly worn out, but have charm and my room was clean and everything I needed. The bed was firm - which I prefer - and the pillows were great.
The breakfast was what you would expect for a European breakfast - nothing more, nothing less.
The price was great and the location is great if you are wanting to visit the Vatican.
Clean, receptionist very pleasant and helpful, breakfast was average, place not far from main town, could provide water and tea, coffee in the room overall it was excellent, well done to you and your staff
Checkin was very good. Helpful and very informative.
Room had a bad smell.
When it states 4 stars one would except a certain level.
Think 2 stars in this case.
Breakfast is very basic.
Overall. Staff are doing a great job in an old run down hotels that get away calling its self 4 stars when its clealy not,
If you want a place to put your bags and a few hours sleep then its the place.
It was very close to Saint Peter's Square plaza, 5 minutes walking distance. All the hotel was in excellent conditions, the room was very clean and neat, the breakfast buffett included was plenty and excellent taste.
Nice hotel. Wifi in the room only worked if you were standing next to the hallway door. Walking distance to the Vatican which was great during the day but everything in the area closes early so it was dark and deserted walking around after dark. Mini ants in the bathroom
This is a 4 star hotel ??? On pictures it may looks good but in real please see my pictures it is unacceptable . It is 0 star hotel I will say no star hotel . Dirtiest and nasty . I can't curse otherwise all will be ******* ****** ******
Nice large room excellent maid Service cleanliness
Verified traveler
Stayed 8 nights in Aug 2019
6/10 Okay
Verified traveler
Aug 16, 2019
Verified traveler
Stayed 1 night in Aug 2019
4/10 Poor
Verified traveler
Aug 13, 2019
Liked: Cleanliness
Too hot. AC not adequate Beds too hard. Not sound proof walls as described. Shower had no room for soap or toiletries. Hard pillows. Dining room too hot.Shower curtain did not fit and water leaked on floor.