Find hotels near Royal Plaza Surabaya, Surabaya from ₩22,897

"Good new hotel, very clean and staff are very friendly"

"Nice place, delightful staff "

"good rooms in affordable prices."

"No kettle in the room n need to take from gallon mineral water near the elevator...water is room temperature..Hot water is not working, because not connected to the electrical point..."

"A very nice hotel with very friendly and helpful staff!"

"I love all design of the hotel, simple and feels comfortable staying 🙂 "

"Renovated room, comfe & clean"

"The hotel very good "

"Fabulous hotel l, super comfortable and super friendly and helpful staff"

"Interior and exterior need a new paint. Toilet amenities a little poor . Fittings in toilet bolts and nuts need tightening . Got an iron delivered but no ironing board . There were at least 4 tapes around the cable, and wire were exposed and may caused danger ? For the price, cannot complaint but would pay a little more for that extra comfort. Will not be back unfortunately ."

"Okay for what you pay for"

"We enjoyed our stay at this hotel. Location is near places we would like to visit. Staff were polite, friendly and very helpful."

"Hotel is very nice, breakfast was amazing and room was very clean. Staff very friendly also"

"Room is clean and location is close to train dtation"

"Great value for the price. The restaurant next door offers a nice variety of tasty food."

"The stuff very helpful but only broplem is the AC is not working as should!! only blowing hot air and i spoke to the stuff they moved me to another room. The room they moved me also the AC is not working and they told me all their AC is low watts need times to cool. To make the sory short been there for 7 hours only getting hot and hot so i finally open the windows. The stuff are awesome and hotel is clean but the only broplem is the Ac is not functioning they need improvement."

"the room was clean and tidy"

"部屋の中はエアコンが臭すぎて眠れなかった。お風呂は狭過ぎて水が洗面所まで飛んでびしょ濡れになった。ハンドソープやコンディショナーはない。ハンガーは取り外すとフックがないタイプなのでタオルとかは干せない。また夜レストランを経由して喫煙所に向かう途中でレストランにネズミがいてびっくりした。レストランでは夜のうちに朝ごはんの支度がされていた様なので、ネズミがそれを狙っていたかと想像すると、朝ごはん抜きにして良かったと思う。良いところとしては、冷蔵庫が壊れていたがスタッフに申し出たらすぐに交換してくれたりと、スタッフの対応は良かった。ホテル横には吉牛やバーガーキングやローソンなどがあり、食べる分には何とかなる感じだった。"

"Sebetulnya oke, tp sayangnya kamar yg diberikan ke sy temboknya basah2 dan ngelupas. Sehingga kamarnya jadi bau lembab gitu, kamar mandinya juga. Padahal sebelum booking sy lihat contoh kamarnya di hotel langsung dan bagus serta tidak bau lembab. "