“We stayed at Bikini Es Trenc for four nights during a heatwave. Unfortunately, the air conditioning at the hotel was no match for the weather and would not go below 23 degrees. We raised the issue and were moved to another room that we were told would be cooler - that turned out not to be the case. Though we appreciated the staff member’s attempts, it remains the case that we were shifted to a smaller room that didn’t fix the problem (though we were giving a bottle of cava for our troubles). We...
“We stayed at Bikini Es Trenc for four nights during a heatwave. Unfortunately, the air conditioning at the hotel was no match for the weather and would not go below 23 degrees. We raised the issue and were moved to another room that we were told would be cooler - that turned out not to be the case. Though we appreciated the staff member’s attempts, it remains the case that we were shifted to a smaller room that didn’t fix the problem (though we were giving a bottle of cava for our troubles). We...
Lauren