โWhen we were there (June 2025) reception opened at 1600 and was off-site.
You had to phone a number to get a key safe code to obtain your room key. When phoning, you hear a recorded message in German. Sadly, we could not understand the message so had to rely on the restaurant staff (who were on site) to help us connect to reception. German speakers would have no problem but non-Germans may have a problem.
Another issue we had is that the hotel states it has an EV charging point - it does...
โFicar ligado que nรฃo tem recepรงรฃo entรฃo tem que ativar o celular para falar com o hotel. No resto foi tudo tranquilo. Um pouco longe do centro mas 10 min caminhando da estaรงรฃo de trem.โ
โManche Ecken des Hotels und der Umgebung รคhneln einem "Lost Place". Es wird viel getan, allerdings kรถnnten Kleinigkeiten, wie z.B. Dreck in den Fluren, zeitnah beseitigt werden. Die Rezeption ist aktuell nur 8 Stunden besetzt, es ist aber eine Notfallnummer angegeben. Beim Frรผhstรผck war zumindest am ersten Tag viel Luft nach oben. Am zweiten Tag gab es schon etwas Auswahl, vergleichbar mit Ibis Standard. Das Personal ist freundlich und aufmerksam, die Zimmer sauber und ruhig ist es da oben...
โSehr schรถnes und sauberes Zimmer mit kleinem Balkon in top Zustand. Das Frรผhstรผck wurde an einem Morgen alternativ in der angrenzenden Bรคckerei angeboten und war sehr umfangreich. Wir kommen gerne wieder.โ
โBehzat and his staff make you feel home from the first second youโre there. He runs an amazing team. The food is outstanding and we received a room upgrade without having to ask for anything. Behzat recommended a Mosel wine stand a couple of blocks from the hotel and we had a great time sitting in the sun with a bottle of wine at an affordable price. Thanks guys, great job and weโll be back for a longer stay!โ
