“The room needed more thorough cleaning dusty picture rails, skirting boards, bathroom door. Wooden bench dressing table seat dirty needed wiping, doors and wardrobes had dirty black hand marks on. Main stair rails dirty in parts on the white posts could be vusibly seen. Mirror light switch reported in ensuite bathroom, as it wasn't secured on light, and kept slipping off and not connecting properly. Kettle in bedroom reported as lid slightly warped, when pouring boiling water out it leaked from...
“The room was lovely and spotlessly clean. The food was lovely and the staff were great and very attentive. We had a brilliant overnight stay Thank you”
“We were greeted with a handshake which is always a good start. Our hosts, Neil and Rosemarie were welcoming and eager to make sure our stay was a good one. Our room was spacious as was the bathroom and shower. We were pleased with the coffee machine and the fridge on the landing for the cold milk. The small touches are what makes this hotel a special one. The bar downstairs proved popular to watch the world cup and we appreciated the hospitality during the evening. Breakfast was cooked to...
“Perfect, clean family room with separate sleeping areas, it offered plenty of space for two teenagers and two adults. Lots of storage so ideal for a longer stay. Bathroom was spacious and the shower was great. There was an additional wardrobe space for extra storage too.
The breakfast area was again clean and spacious, plenty of tables to choose from. The menu offered a good variety including vegetarian and vegan options, hot food was cooked to order but there was also a buffet on offer with...
“I called a few days ahead of our stay to let them
Know that my daughter was celebrating her 16th birthday on that day and if they could do anything special for this. They said they couldn’t as they only provide champagne for adults and they are very busy so won’t have time. I suggested maybe a small card and a few chocolates just as a welcome gesture. He sighed and seemed annoyed I had pushed the point.
When we arrived I noticed the carpets in bedrooms were very obviously stained and worn out....
“The key was collected from the shop serving the petrol station which I didn’t know at the time. There is a Greggs and Subway which is very handy for food etc. also the garage station is a Londis which sells items as well. The actual rooms are located behind the building of Greggs and Subway hidden away from the main public area and road. My room was clean and the bathroom was clean and functional. Unfortunately the Roman blinds at the windows you couldn’t open and close which doesn’t...