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It’s very clean and huge room. It’s a walking distance to everything. Staff members are very pleasant and friendly. I would highly recommend this hotel.

Nice room with excellent firm beds in this extremely well-located hotel. Breakfast offerings (including gluten-free bread on request) were varied and very tasty. Effective AC even on some hot days. Only hitch: the bathroom fan turns itself on and off automatically with no manual control, and it took a while to figure out the rules for that.

Nice modern hotel which once an insurance company. So you have the feel of staying in an historic hotels with modern amenities.

Wonderful experience in this amazing hotel. To the points that matter the most: room was very comfortable (including very nice bed and excellent shower pressure); breakfast with great variety and good quality; staff very polite and helpful; check in and check out very fast and efficient. Definitely coming back and definitely recommend to others!

Our stay from 17-20 May 2015 at the Schloss Hotel in Salzburg, Austria, was probably one of the best hotels we've stayed at. We were pleasantly surprised to find this hotel so beautiful and picturesque. The front desk, housekeeping, and restaurant staff were absolutely customer oriented and very accommodating to our requests. The front desk made all of our tour reservations; they treated us like royalty!!!! The restaurant staff was superb; the food was delicious and very filling!! And, we...

Nice and clean room. Excellent experience.

Great location. Lots nearby. Excellent service. Very comfortable room.

Amazing staff, very friendly and family owned hotel!! Because it’s family owned, it has working hours. BE SURE TO CHECK IN BETWEEN 3PM - 7:59PM (5 hour window). There will be nobody there after hours, and if you’re arrive late, you have to give them a heads up a few hours ahead. Not very convenient if you’re flying in late, however, the rooms are SPACIOUS, and the bathroom is nice!!! One of the bigger European hotel rooms we’ve stayed at!!!! Highly recommended once you’ve arrived! The only...

The Hotel staff thrives in offering excellent service.

Great hotel in the heart of old town. Staff extremely helpful. Clean and well maintained rooms. Excellent breakfast.

I have stayed at the Goldener Hirsch for the past 30 years The hotel and its staff never fail. Charming and comfortable, it is located in the midst of an active tourist area but absolutely quiet inside and completely safe outside. The staff listen carefully and exceed every request. I wouldn't stay anywhere else in Salzburg.

Excellent service and property

Great location

The best breakfast we had in our three weeks in Europe!

Super friendly staff, frint desk and bar staff. Nice accommodations. Not far from the train and the cable car.

Loved the Garni Gabi! Such a beautiful place! The Spa looked amazing and the beds were so comfortable! We totally loved the breakfasts!!!

Clean comfortable hotel. Close to train station.

Beautiful property. Awesome location. Breakfast was fabulous. Staff great too. We had a problem with our first room. They tried to fix the tv and couldn’t, so they moved us to an upgraded room. However, when we got to that room- immediately we can hear the toilet running. So we say thanks but no. Emma, at reception, was fantastic. She was really busy with other customers- but she managed to get us another room. Guess what- no internet… it’s an old building with lots of stucco. I am tired and...

Amazing staff. Luxurious hotel. Free parking. Spacious room with a nice view of lake Fuschl (Grand Deluxe Room) if you can afford an upgrade definitely go with it. Spa facilities are a must try, they have an indoor pool, sauna, whirlpool, steam room, as well as massage therapy. Dining is expensive as expected in such places. In short it was a great experience to stay in this castle if you have the opportunity to spend a couple of days here don't miss it.