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뫼벤픽 사마르칸드 여행 후기

3 out of 5
뫼벤픽 사마르칸드
53, Shokhrukh Street, Samarkand

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 20개 이용 후기 중 11개" "
평점 8 - 좋아요. 20개 이용 후기 중 3개" "
평점 6 - 괜찮아요. 20개 이용 후기 중 2개" "
평점 4 - 별로예요. 20개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 20개 이용 후기 중 3개" "

9.0/10

청결 상태

8.4/10

직원 및 서비스

10/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

8/10 - 좋아요

Otabek

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Timur Mirbabaev, Front Office Manager. 님, 2024년 5월 23일
Dear Otabek,Thanks for your feedback!We are very glad that you liked your stay.We hope to see you again among our dear guests!

4/10 - 별로예요

Reddy

좋아요: 청결 상태
별로예요: 직원 및 서비스
For a Movenpick property this was severly underrated
2024년 5월에 1박 숙박함
답변 제공: Timur Mirbabaev, Front Office Manager. 님, 2024년 5월 23일
Dear Reddy,Thanks for your feedback!We will work to make our service even better.We hope that your next visits with us will be pleasant and satisfactory.

10/10 - 훌륭해요

marylene

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is well located, walking distance to the major historical sites, very clean, very modern, very quiet close to Registan Boulevard with all the greenery and parks. Rooms are larges with all the conveniency. Very good internet speed. Excellent Choice.
2024년 5월에 2박 숙박함
답변 제공: Timur Mirbabaev, Front Office Manager. 님, 2024년 5월 23일
Dear Marylene,Thank you for your feedback!We always try to make every guest feel at home with us.We are glad that you liked the atmosphere of comfort and hospitality.We are waiting for you again!

10/10 - 훌륭해요

Ryan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very great property. Clean and comfortable. I enjoyed the spa facilities and the tasty breakfast buffet.
2024년 4월에 2박 숙박함
답변 제공: Timur Mirbabaev, Front Office Manager. 님, 2024년 5월 23일
Dear Ryan, hello!Thank you for such nice words!We are very glad that you liked our stay. We wish you all the best!

10/10 - 훌륭해요

Olivia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything about this hotel was absolutely fantastic. And that’s coming from a person who actually had a hiccup at the hotel. I tried ordering room service via the TV since I arrived late & most of the restaurants were already closed or closing but my food never came. I called the front desk but I guess the receptionist never relayed the message about my food because some of the hotel team showed up at my room door. I explained to them that I was waiting for my food. 20 mins later, another staff member showed up with a menu & stated he was going to ask the chef if he can whip something up. 20 mins after that (already midnight), he comes back explaining that the kitchen closes at 11. Mind you, my original order was placed around 10:20-10:30. I was a bit upset & yes, maybe a should shave a star off but the night manager showed up again, sincerely apologized & gave me a bowl of fruit to hold me over until the morning. Other than that, the hotel is absolutely fantastic - great customer service, beautiful decor & great fitness facility. This still made it to my top 5 hotels list (and mind you, I travel a lot).
2024년 4월에 2박 숙박함
답변 제공: Timur Mirbabaev, Front Office Manager. 님, 2024년 5월 23일
Dear Olivia,Thank you for choosing our hotel!We will be glad to welcome you again at any time.We look forward to your return. We promise that you will be pleasantly surprised again!

2/10 - 너무 별로예요

Yasmin

2024년 3월에 1박 숙박함
답변 제공: Timur Mirbabaev, Front Office Manager. 님, 2024년 5월 23일
Dear Yasmin,Thank you for your review.We apologize for your unsatisfactory experience at our hotel. We hope you will give us a second chance and come back to us.

10/10 - 훌륭해요

Ahmed

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great, staff are extremely friendly, huge room size, location, ...
2024년 1월에 3박 숙박함
답변 제공: Timur Mirbabaev, Front Office Manager. 님, 2024년 2월 5일
Dear Ahmed,Thank you for your kindness!It was great to hear that you enjoyed our service. We hope to see you again.

10/10 - 훌륭해요

Miriam

2024년 1월에 1박 숙박함
답변 제공: Timur Mirbabaev, Front Office Manager. 님, 2024년 2월 5일
Dear Miriam,Thanks for your feedback! We tried our best to make your stay comfortable. We hope to see you soon!

10/10 - 훌륭해요

Kristjan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location food and service
2023년 9월에 7박 숙박함

10/10 - 훌륭해요

eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hôtel parfaitement situé et remarquable service
2023년 6월에 3박 숙박함
답변 제공: Bekzod Kholkhodjaev 님, 2023년 7월 27일
Dear Mr.Eric, It was a pleasure hosting you at Movenpick Hotel Samarkand and thank you for taking the time to leave your kind words following your recent stay with us.I am happy to know that your experience was memorable and that our facilities and service succeeded all expectations. Rest assured; I will share your feedback with the team. We look forward to host you in the near future.Best RegardsBekzod Kholkhodjaev Front Office Manager

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
サマルカンドではベストホテル
少し設備が古いが、サマルカンドでは快適なホテルだと思います。徒歩圏内に観光やレストランがあり、とても便利なロケーション。WiFiは残念ながら繋がったり繋がらなかったり。
2019년 11월에 1박 숙박함

8/10 - 좋아요

komomo 님, tokyo

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
設備は少し古いですが、広々としてとても快適なお部屋でした。キングサイズのベッドでしたが、掛け布団が別々だったのも良かったです。
2018년 12월에 2박 숙박함

10/10 - 훌륭해요

RICHARD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place and good parking
Good fun . Friendly staff . No business centre though !
2018년 11월에 1박 숙박함
답변 제공: Sales department 님, 2018년 11월 23일
Dear Mr. Richard, Very soon we will arrange business centre. Thank You for Your stay in our Hotel

2/10 - 너무 별로예요

Julie 님, London

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Practically closed down
Such a ghost castle for locals’ playground rather than a functioning and facilitated hotel.
2017년 12월에 4박 숙박함
답변 제공: Sales department 님, 2018년 1월 31일
Thank You, Dear Guest! As we know December is a low season and there is low accupancy. That's why the hotel may seem empty and boring. But we do our best for your stay on our hotel for the future.

6/10 - 괜찮아요

P&S 님, düsseldorf

좋아요: 객실의 편안함
Hält sein Versprechen nicht
Das für Usbekistan sehr teure Hotel wirbt mit einer wellnessabteilung. Leider ist diese klein, ungemütlich und vieles defekt. Die duschen funktionierten nicht, insgesamt nicht einladend. Das Frühstück ist in einem riesigen Buffet aufgebaut, aber nur enttäuschend. Das Brot war so trocken als hätte es drei Tage uneingewickelt gelegen. Der bestellte Cappuccino war geschmacklich nicht als Kaffee zu identifizieren. Zudem musste er extra bezahlt werden, worauf man uns vorher nicht hingewiesen hat. Eine einzige Enttäuschung. Zwischen diesem Hotel und dem z.b. gleich teuren Hotel Grand Mir in Taschkent liegen Welten.
2017년 10월에 1박 숙박함