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Hotel Rocaval

Property class: 4

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Take advantage of a terrace, a shopping mall on site, and a coffee shop/cafe at Hotel Rocaval. The on-site theme restaurant, Coreano Contem. Teddy´s, features Asian cuisine. Free in-room WiFi is available to all guests, along with a garden and laundry facilities.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
The current price is ₩75,180
₩88,713 total
includes taxes & fees
Aug 27 - Aug 28

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a painting on the wall, and a window with curtains.

Standard Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a chair, a wall-mounted light, and a painting.

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Double Beds

A room with two beds, wooden walls, and a large window.

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Design Bungalow, Multiple Beds

A cozy living room with a wooden bench, a sofa, and a dining table.

Design Bungalow, Multiple Beds

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Junior Room, 1 King Bed

A bed with a wooden headboard, a bedside table with a lamp, and a window with a view of greenery.

Junior Room, 1 King Bed

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi
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About the neighborhood

Located in San Cristóbal de las Casas, Hotel Rocaval is in the business district and near the airport. Amber Museum of Chiapas and Regional Costume Museum are cultural highlights, and some of the area's attractions include Arco de El Carmen & Centro Cultural El Carmen and Centro Cultural de los Altos. Visit our San Cristóbal de las Casas travel guide
Map
Calzada Mexico No. 5 Barrio de Fatima, San Cristóbal de las Casas, CHIS, 29264

What's nearby

  • A historic church with ornate architecture and a clock tower, surrounded by a cobblestone plaza and streetlights.
    San Cristóbal de las Casas Cathedral
    5 min drive - 2.6 km
  • A vibrant market filled with colorful textiles, jewelry, and accessories.
    Santo Domingo Handicraft Market
    8 min drive - 2.6 km
  • Grutas de San Cristóbal
    3 min walk - 0.3 km
  • Huitepec Ecological Reserve
    8 min walk - 0.7 km
  • Amber Museum of Chiapas
    18 min walk - 1.6 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ)
    65 min drive

Restaurants

  • Buffalos Wings
    11 min walk
  • Restaurante Hacienda Club La Diligencia
    2 min drive
  • Mi Sufrimiento 2
    15 min walk
  • Fragola
    4 min walk
  • El Horno Secreto
    14 min walk

About this property

Hotel Rocaval

  • Upscale hotel in the business district
  • Consider a stay at Hotel Rocaval and take advantage of a terrace, a shopping mall on site, and a coffee shop/cafe. The on-site theme restaurant, Coreano Contem. Teddy´s, features Asian cuisine. Free in-room WiFi is available to all guests, along with a garden and laundry facilities.
  • Other perks include:
    • Free self parking
    • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and 3 meeting rooms
    • A 24-hour front desk, tour/ticket assistance, and smoke-free premises
  • Room features
  • All 95 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and safes.
  • More conveniences in all rooms include:
    • Showers, hair dryers, and shampoo
    • 42-inch flat-screen TVs with cable channels
    • Balconies or patios, wardrobes/closets, and free tea bags/instant coffee

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 7:00 PM on request
  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: MXN 160 for adults and MXN 120 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Barra café especialidad
  • Coreano Contem. Teddy´s

Things to do

  • Gym
  • Shopping mall

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (1,270 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • In a provincial park
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per day, plus a deposit of MXN 1500 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 160 for adults and MXN 120 for children
  • Airport shuttle fee: MXN 1650 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 300 (one-way), (from 1 to 11 years old)
  • Pet deposit: MXN 1500 per night
  • Pet fee: MXN 350 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hotel Rocaval pet-friendly?

Yes, Hotel Rocaval allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of MXN 1500 per night and a fee of MXN 350 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Rocaval?

As of Aug 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Rocaval on Aug 27, 2026 start from ₩75,180, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Rocaval?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Rocaval?

Check-out is at noon.

Does Hotel Rocaval provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM–7:00 PM on request. A fee of MXN 1650 per vehicle applies.

Where is Hotel Rocaval located?

Situated near the airport, this hotel is within a 5-minute walk of Grutas de San Cristóbal and Arco de El Carmen & Centro Cultural El Carmen. Huitepec Ecological Reserve and Amber Museum of Chiapas are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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