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Sereno Hotel

3.0 star property
Colonial hotel with a full-service spa and a bar

Choose dates to view prices

Photo gallery for Sereno Hotel

Standard Double Room | Premium bedding, individually decorated, individually furnished
Interior detail
Front of property
Terrace/patio
Lobby
Located in De La Merced near San Cristóbal de las Casas Cathedral, Sereno Hotel blends urban convenience with tranquility. Guests enjoy the garden, bar, spa, in-room WiFi, gym, luggage storage, and local tour arrangements.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Room service
  • Housekeeping
  • Parking included
The current price is ₩67,072
₩79,144 total
includes taxes & fees
Oct 14 - Oct 15

Room options

Check availability for these dates

Tonight

Sep 15 - Sep 16
Check availability for tonight Sep 15 - Sep 16

Tomorrow

Sep 16 - Sep 17
Check availability for tomorrow Sep 16 - Sep 17
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Deluxe Room | Premium bedding, individually decorated, individually furnished

Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Yard
Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Renovated in 2024
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, individually decorated, individually furnished

Standard Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Yard
Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Renovated in 2024
Premium bedding
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | Premium bedding, individually decorated, individually furnished

Family Room

Highlights

Yard
Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Renovated in 2024
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Bed
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About the neighborhood

Barrio de La Merced, a neighborhood in San Cristóbal de las Casas, is home to Sereno Hotel. The area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal, while Centro Cultural de los Altos and Mayan Textile Center are cultural highlights.
Visit our San Cristóbal de las Casas travel guideOpens in a new window
Map
Av. 16 de Septiembre No. 22, Centro, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • Mesoamerican Museum of Jade - 2 min walk - 0.2 km
  • San Cristóbal de las Casas Cathedral - 3 min walk - 0.3 km
  • Plaza 31 de Marzo - 3 min walk - 0.3 km
  • Santo Domingo Handicraft Market - 6 min walk - 0.6 km
  • Ciudad Cuauhtemoc - 13 min walk - 1.1 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 94 min drive

Restaurants

  • ‪El Mezcalito - ‬1 min walk
  • ‪Café Bar Revolución - ‬1 min walk
  • ‪El Fogón de Jovel - ‬1 min walk
  • ‪Restaurante Long Cheng - ‬1 min walk
  • ‪Hotel Boutique & Spa "Casa del Alma - ‬1 min walk

About this property

Sereno Hotel

Remodeled hotel, renovated in 2024 and located in Barrio de La Merced
You can look forward to a terrace, a garden, and a bar at Sereno Hotel. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Luggage storage and tour/ticket assistance
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding, as well as amenities like free WiFi.
More amenities include:
  • Hair dryers and shampoo
  • 42-inch plasma TVs with cable channels
  • Private yards, heating, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Free self parking on site

Food and drink

  • A bar/lounge
  • Hosted evening meal available on Tuesday, Wednesday, Thursday, Friday, and Saturday for a fee of MXN 400
  • Snack bar/deli

Restaurants on site

  • INDÓMITO

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • No elevator
  • Smooth flooring in public areas

More

  • 1 floor
  • Colonial architecture
  • Designated smoking areas
  • Renovated entire property - July 2024

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 250.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 250.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 250.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 250.0 per day
  • Hosted evening meal: MXN 400

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sereno Art Hotel San Cristobal de las Casas
Sereno Art Hotel
Sereno Art San Cristobal de las Casas
Sereno Art
Sereno Art Hotel
Sereno Hotel Hotel
Sereno Hotel San Cristóbal de las Casas
Sereno Hotel Hotel San Cristóbal de las Casas

Frequently asked questions

Is Sereno Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 250.00 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Sereno Hotel?

As of Sep 15, 2025, prices found for a 1-night stay for 2 adults at Sereno Hotel on Oct 14, 2025 start from ₩67,072, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sereno Hotel?

Self parking is free at this property.

What time is check-in at Sereno Hotel?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Sereno Hotel?

Check-out is at noon.

Where is Sereno Hotel located?

Located in Barrio de La Merced, this spa hotel is steps from Mesoamerican Museum of Jade and San Cristóbal de las Casas Cathedral. Plaza 31 de Marzo and Museo de San Cristóbal are also within 5 minutes.

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