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Bay Hotel

2.0 star property
The Bay Hotel puts travelers steps from Moscone Convention Center and Union Square's energy, offering a comfortable base for exploring San Francisco's vibrant heart

Choose dates to view prices

Travelers at the Bay Hotel enjoy San Francisco's dynamic city life with practical comforts. The continental breakfast provides fuel for the day, while in-room WiFi keeps everyone connected. Previous guests consistently praise the attentive staff who enhance the experience.

Reviews

5.2 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
The current price is ₩98,959
₩116,277 total
includes taxes & fees
Apr 10 - Apr 11

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed, Private Bathroom

Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Private Bathroom

Highlights

Heating
Refrigerator
Flat-screen TV
Separate bedroom
Portable fan
Blackout drapes/curtains
Private bathroom
Microwave
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Private Bathroom

Standard Room, 2 Double Beds, Private Bathroom | Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 2 Double Beds, Private Bathroom

Highlights

Heating
Refrigerator
Flat-screen TV
Separate bedroom
Portable fan
Blackout drapes/curtains
Private bathroom
Microwave
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Shared Bathroom

Highlights

Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Microwave
Satellite channels
Desk
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Located in Downtown San Francisco, a neighborhood in San Francisco, Bay Hotel is near a metro station. San Francisco Museum of Modern Art and Walt Disney Family Museum are cultural highlights, and some of the area's notable landmarks include Ferry Building and Golden Gate Bridge. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Visit our San Francisco travel guide
Map
128 Jones St, San Francisco, CA, 94102

What's nearby

  • This is the main chandelier and ceiling in the Orpheum Theater in San Francisco. The details are absolutely incredible, especially being nearly 100 years old.
    Orpheum Theatre
    5 min walk - 0.5 km
  • Union Square, San Francisco
    Union Square
    10 min walk - 0.9 km
  • San Francisco
    Moscone Convention Center
    13 min walk - 1.1 km
  • Warfield Theatre
    3 min walk - 0.3 km
  • Bill Graham Civic Auditorium
    8 min walk - 0.7 km

Getting around

  • Market St & Taylor St Stop
    3 min walk
  • San Francisco Station
    4 min drive
  • San Francisco Intl. Airport (SFO)
    19 min drive

Restaurants

  • The Rumpus Room
    3 min walk
  • St. Anthony's Dining Room
    1 min walk
  • Charmaine's
    2 min walk
  • Taqueria Cancun
    3 min walk
  • The Proper Rooftop
    3 min walk

About this property

Bay Hotel

Hotel near Moscone Convention Center
Close to Union Square and San Francisco Museum of Modern Art, Bay Hotel provides amenities like free continental breakfast. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Express check-out, smoke-free premises, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Bay Hotel include amenities such as free WiFi.
Other amenities include:
  • Refrigerators and microwaves
  • Flat-screen TVs with satellite channels
  • Heating, housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private or shared bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open Monday - Sunday (6:00 AM - midnight)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Bay Hotel San Francisco
Bay San Francisco
Bay Hotel Hotel
Bay Hotel San Francisco
Bay Hotel Hotel San Francisco

Frequently asked questions

Is Bay Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Bay Hotel?

As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at Bay Hotel on Apr 10, 2026 start from ₩98,959, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Bay Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Bay Hotel?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Bay Hotel located?

Located in Downtown San Francisco, this hotel is within a 15-minute walk of Golden Gate Theatre and Union Square. Moscone Convention Center and San Francisco Museum of Modern Art are also within 1 mi (2 km). Market St & Taylor St Stop and Market St & 6th St Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Bay Hotel Reviews

5.2

5.6

Cleanliness

4.0

Location

6.2

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 93 out of 612 reviews
Rating 8 - Good. 85 out of 612 reviews
Rating 6 - Okay. 98 out of 612 reviews
Rating 4 - Poor. 100 out of 612 reviews
Rating 2 - Terrible. 236 out of 612 reviews

Reviews

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was nice. Hotel is noisy.
Stayed 1 night in Nov 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay ever

Comfortable stay clean nice employees big room nice location.
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around hotel is sketchy, but hotel itself and staff make up for it. Definitely will be making it my go to spot when visiting SF
Stayed 1 night in Sep 2024

8/10 Good

Belinda

Liked: Staff & service, amenities
Very friendly and supportive host. The rooms are in an acceptable condition and totally sufficient for a Trip spent in town. Super place to stay everything can bei reached closely. Breakfast provided ist totally sufficient.
Stayed 6 nights in Aug 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the area, the room was nice and clean but outside the property is the Tenderloin district.
Stayed 1 night in Oct 2024

6/10 Okay

Geary

Liked: Cleanliness
GOOD: Its 1.5 blocks off market. Central located to theaters, chinatown, shopping, Convenience markets, Clean y owners are a comodatinge... BAD: Lots of homeless, addicts y dealers (sketchy neighborhood). When I was checking out there was noone around to check me out
Stayed 2 nights in Jun 2025

4/10 Poor

Eric

Disliked: Cleanliness
It was in the right location at the right time, and was a safe

2/10 Terrible

Terri

Disliked: Cleanliness, staff & service, property conditions & facilities
The reviews are accurate. Seems to be family run. Male at the facility is incredibly rude. Walls are So thin. The area surrounding the hotel is not Great.
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was impeccably clean. The family that runs the establishment was polite and welcoming. In the middle of the blight that is the tenderloin in San Francisco this is truly an oasis that I look forward to being their guest again in the near future
Stayed 1 night in Jul 2024

8/10 Good

John Gerard

Liked: Staff & service
Disliked: Amenities
Good service
Stayed 4 nights in Feb 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended for solo travelers on a budget. Hotel is clean. Rooms have a refrigerator and microwave. Area is tenderloin so much homelessness and crime. Be safe when leaving hotel and hotel is a good deal for price range.
Stayed 2 nights in Apr 2024

4/10 Poor

Isis

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel property has not been properly taken care of. Old furniture, stained towels, old sheets. Like all SF the outside was surrounded by homeless people. Staff was nice and friendly.
Stayed 4 nights in Oct 2024

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities
Staff was great. Whenever I ask for something if they had it they made it available to me
Stayed 2 nights in Oct 2023

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Amenities
The bed was okay, the room was clean and secure. The front desk guy was so nice and helpful. Do not expect any extra amenities and the bathroom is shared. It’s like a well kept hostel with private rooms. Oh there was cereal and toast and coffee in the morning so that was neat.
Stayed 1 night in Nov 2023

4/10 Poor

Kevon

Liked: Staff & service
Disliked: Cleanliness, amenities
Staff was the best and only part that I can say I enjoyed but to be fair I guess I set the wrong expectation, if your cool with Hostel like set ups then its not that bad but that was a first and last for me.

4/10 Poor

Sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You share a Restroom with other guest and there is no air-conditioned. Sleeping with the window open hlps cool the room but you also get all the loud noise from outside of cars passing by and people screaming on the road all night long making it hard to sleep. The staff was really friendly though.
Stayed 1 night in Jun 2024

2/10 Terrible

Emyr

Liked: Cleanliness
Disliked: Property conditions & facilities
Advert advertised breakfast included in the price, when I arrived for breakfast staff announce that they have not provided breakfast since the beggining of the COVID pandemic, therefore admitting that they have been false advertising for over 5 years. Advertised that there would be a microwave in the room, there wasn't. The fire detector had been ripped out in the room as well. Room was generally clean, there was a little stains on the towels, otherwise the room was clean. There was damage to the sink in the room so needed to be careful not to cut self when using. The room did not have any aircon so did get humid in the room. Staff were polite and accommodating in general. The biggest issue with this property is on the outside. The street seems to be a popular congregating place for the use of drugs. Upon arrival there must have been 20 people on the street doing drugs, their behaviour was erratic and on occasions violent. I did not feel safe going outside and I was apprehensive about them coming in as there were a couple occasions where someone would bang on the window/door. Ultimately I would not stay here again, having explored the city a bit I would recommend a place down near the piers felt much safer around here.
Stayed 2 nights in Oct 2025

2/10 Terrible

Greg

Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here for Folsom Weekend. I made it to the hotel around 6:30pm & my room still wasn’t ready. There was no nearby parking & the entrance was blocked by homeless people. The pros of this hotel: close to public transportation, lots of things in walking distance & if you’re in town for Folsom Street fair it’s walking distance. I go to 24hr Fitness & there was a gym within walking distance. Cons: No guests, I was not informed of this “rule” until the 2nd day of my stay. Again, I was in for FSF weekend so this added a damper. Homeless people, the perimeter of the hotel is blocked by homeless people which is intimidating & made me feel unsafe at times. Shared bathroom, the bathroom at the end of the hall of the 3rd floor was terrible. The outlets didn’t work, the toilet is extremely close to the shower & there was no one to but my toiletries. Can clearly hear neighbors, the way my window was positioned I was about to hear my neighbors conversations as clear as if they were speaking directly to me. Dirty towels, my towels were dirty & had black spots No ac No extra lock, there’s no extra lock attachment No parking No rack to hang towels, they provide a sink in the room but there’s nowhere to hang towels or clothes No one replaced my trash during my 4 day stay
Stayed 4 nights in Sep 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible stay

This hotel is in an area known as ‘the pit’ where homeless-ness and crime is high(we were warned by the customs officer not to walk the streets after 8pm, not to walk near crowds and advised take Ubers door to door). With nowhere else to stay we checked in, side- stepping homeless on our way in. The reception manager was very welcoming and friendly and tried to assure us there was nothing to worry about. The rooms were basic (as expected) but they were grubby and furniture & walls damaged. Before we had even got our bearing the manager bought us a change of bedding and offered to have our room cleaned, without prompting! We went out and a homeless person barged their way in on our return. That night we didn’t get any sleep due to the very loud people staying - TVs blaring, shouting and not pleasant language (it sounded like homeless had been allowed in to stay). A fight broke out in one room, furniture smashed and the police called (we heard the conversations through the walls). We genuinely feared for our safety. Next morning there was no sign of the reception manager, no breakfast or even drinks (no kettle in the rooms only a microwave and fridge). So we booked another hotel and checked out, with no refund and my message to hotels.com has been ignored. I do not recommend this hotel - I was skeptical of some of the reviews but all the negative comments are true. I will not be booking this hotel again.
Stayed 3 nights in Jun 2025

2/10 Terrible

Janina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
In contrary to expectations, UN plaza is definetely not the area you want to be in San Francisco. (Maybe inform yourself about „tenderloin“ in SF) Dirty, dangerous and pee smell everywhere. Not to forget about the illicit substances and people in sleeping bags and shopping bags atop their heads infront of the hotel. Ubering home in the night to avoid the criminalism. Definetely not recommended to single woman. The shared bathrooms look like a spring break party every day. The towels although were clean were dirty looking. 3 hours of sleep because of constant noise of other guests or door shutting several times a night. Not even the price was so low that it can justify this badly experience. But the staff was very friendly and helpful.
Stayed 4 nights in Mar 2024

8/10 Good

Leah

Liked: Cleanliness
The property was great for the price. I was in close proximity to the conference center and I had a fridge and microwave in my room. The staff were kind and provided me even with an additional blanket because we were there during winter. However, there are some things outside of the direct control of the property that must be considered. The surrounding areas made it difficult to walk to any nearby locations. I did not feel safe waking anywhere near the hotel so I Ubered to and from the location. There are a few items that could be added to the property that would increase a lot of my ratings. The ability to have heating in the room that we can control, additional blankets, cleaner showers (some smelled of urine), and a more improved continental breakfast. The breakfast for example had milk jugs and orange juice containers that looked like they were pulled from a shared family fridge. Nothing looked fresh and there was always limited supply of items. In summary, I would still probably stay again because of the price and the close proximity to many big things in the city. Knowing what I know now, I would bring my own items to make myself feel more comfortable but the breakfast could defintley be kicked up a notch since it’s offered as a benefit of choosing this hotel.
Stayed 6 nights in Dec 2023

8/10 Good

Rocio

Liked: Staff & service, amenities
The staff was friendly and helpful. He gave us great us suggestions of places near by to visit and eat. The continental breakfast was good it included several drink choices( coffee, milk, orange, cranberry and lemonade juice) and cereal or toast. They also provided a once use toothbrush and toothpaste. There's are homeless around that area and can be noisy.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Basic hotel, better than expected, close to RSAC

I booked the Hotel for 4 days while RSAC 2024. I was a bit worried due to some reviews, but it turned out to be okay and I am considering to stay there next year again (if the rates are ok). I stayed at other SF hotels while the conference and they turned out to be way worse. I booked a room with an own bathroom. Compared to other hotels it was fairly cheap (~62$/d incl. taxes). It had the basic things like microwave, fridge and TV (all of which I did not use). It was mostly clean but the blankets reminded me of a hostel. While the room had windows, there is no real view as it points towards concrete walls (but you still get some air). The hosts were extremely friendly. The only surprising thing was the 20$ cash deposit at check-in, that I had to remember ask for at check-out. There is some breakfast, but I never tried it. I read on the website somewhere that the hotel doors close at midnight. This worried me a little bit as I expected to return from the RSAC parties later than that. Turned out that you can open the front door 24/7 with your RFID room key. The location to the hotel is a 5-10 minute walk away from the Moscone center and even closer to the BART station. There are a few stores for groceries in walking distance. The hotel is located in the „transgender district“ of SF, which had lots of homeless-ness and open drug use on the streets. I did not felt too unsafe and other, more expensive hotels have the same issue. It’s not something the hotel can influence.
Stayed 4 nights in May 2024

2/10 Terrible

Kyle

Disliked: Cleanliness, amenities, property conditions & facilities
TV didn’t work, no hot water or toilet paper, no breakfast which was one of the deciding factors for my stay and I was confronted by an unhomed person white trying to get into the lobby.
Stayed 1 night in Feb 2026

2/10 Terrible

Naeif

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible and worst hotel ever
Stayed 1 night in Dec 2025