4/10 Poor
Ginely
Traveled with partner
May 28, 2024
Liked: Cleanliness, staff & service
Honestly I wouldn’t recommend this property to others. Several guest including myself felt unsafe in the area in which this hotel is located. They overprice the VIP parking due to the large homeless population in this area (supply and demand I guess). Although this area has an attendant there’s still several homeless people sleeping within the car lot - which makes one think if the cars are even safe to be in there. It feels unsafe to be around the area at anytime of the day because of the constant watching over your backs on the homeless people. The elevators were constantly smelling like different scents. The breakfast was not pleasant- we only had breakfast here one day and it was not worth it. We had to leave earlier due to a family emergency and we weren’t able to get a refund or credit for the night that we didn’t use. I understand it’s a policy, but there should be some type or credit or compensation if it was due to something that’s out of ones control.
Ginely
Stayed 5 nights in May 2024