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Hotel Union Square

2.0 star property
Travelers find themselves at the intersection of urban energy and artistic expression at this hotel where live music and city culture converge

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Located near the Moscone Convention Center, Hotel Union Square offers a vibrant retreat with a daily manager's reception and live music at the nightclub. Enjoy stunning views from the terrace, stay active in the gym or explore nearby attractions like San Francisco Museum of Modern Art. The friendly staff is always ready to help.

Reviews

7.4 out of 10
Good

Popular amenities

  • Air conditioning
  • Gym
  • Parking available
  • Business services
  • Laundry
  • Housekeeping

Room options

Double Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located in Union Square, a neighborhood in San Francisco, Hotel Union Square is in a shopping district and near a metro station. The area's natural beauty can be seen at San Francisco Bay and Golden Gate Park, while San Francisco Museum of Modern Art and Walt Disney Family Museum are cultural highlights. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Discover the area's water adventures with sailing and surfing/body boarding nearby, or enjoy the great outdoors with hiking/biking trails. Visit our San Francisco travel guide
Map
114 Powell St, San Francisco, CA, 94102

Getting around

  • 22nd Street Station
    12 min drive
  • UCSF Parnassus Station
    24 min drive
  • San Francisco Intl. Airport (SFO)
    28 min drive

Restaurants

  • The Cheesecake Factory
  • Starbucks
  • Burger King
  • Cable55
  • John's Grill

About this property

Hotel Union Square

Hotel near Moscone Convention Center
Close to Union Square and Palace Hotel, Hotel Union Square provides a terrace, dry cleaning/laundry services, and a gym. Stay connected with in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a business center.
You'll also enjoy the following perks during your stay:
  • Valet parking (surcharge), tour/ticket assistance, and ATM/banking services
  • Luggage storage, a 24-hour front desk, and smoke-free premises
  • A computer station, a front-desk safe, and multilingual staff
Room features
All 131 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches like safes and WiFi.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • Coffee/tea makers, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Secured valet parking on site (USD 70 per day)

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • No elevator
  • Visual fire alarm

More

  • 1 building
  • Art Deco architecture
  • Built in 1913
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 33.06 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Secured valet parking fee: USD 70 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The resort fee will be subject to an additional tax which will be assessed at the property.
Property Registration Number 413444801

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Union Square
Union Square Hotel
Hotel Union Square Hotel
Hotel Union Square San Francisco
Hotel Union Square Hotel San Francisco

Frequently asked questions

Is Hotel Union Square pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for USD 70 per day.

What time is check-in at Hotel Union Square?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Hotel Union Square?

Check-out is at 11:00 AM.

Where is Hotel Union Square located?

Located in Union Square, this hotel is within a 10-minute walk of Union Square, Palace Hotel, and San Francisco Museum of Modern Art. Oracle Park and San Francisco Bay are also within 2 mi (3 km).

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Reviews

Hotel Union Square Reviews

7.4

Good

8.0

Cleanliness

8.8

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 269 out of 1000 reviews
Rating 8 - Good. 373 out of 1000 reviews
Rating 6 - Okay. 178 out of 1000 reviews
Rating 4 - Poor. 104 out of 1000 reviews
Rating 2 - Terrible. 76 out of 1000 reviews

Reviews

Verified

2/10 Terrible

Marie-Josée

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
L’hôtel n’existe plus Ne pas réservé
Stayed 5 nights in Aug 2022
Verified

2/10 Terrible

Heath

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL IS CLOSED

THIS HOTEL DOES NOT EXIST. It is now owned by the city. I think as a homeless shelter or something. We were sent to Park Central Hotel which was wonderful.
Stayed 3 nights in Mar 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
As of 9/4/20 the hotel is closed. We were made aware of this upon arrival and told
Stayed 2 nights in Sep 2020
Verified

2/10 Terrible

George

Disliked: Staff & service, amenities
I was informed upon arrival that I couldn't stay due to them being a pop-up homeless shelter. I never received any form of communication alerting me to this, nobody is at the phone at the hotel to even check this, and now they're refusing to refund me the $610.41 I paid to stay there. Avoid this hotel, period.
Stayed 3 nights in Aug 2020
Verified

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

EVITAR ESTE HOTEL

Me han cancelado mi reserva de 3 noches y se han quedado con la totalidad del dinero de la reserva. He intentado ponerme en contacto con ellos por todos los medios posibles y no han respondido a nada. Son unos ladrones, evitar este hotel a toda costa.
Stayed 3 nights in Jun 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
The floors were uneven and the bed was uncomfortable. There was a smell to the building as well.
Stayed 6 nights in Mar 2020
Verified

4/10 Poor

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hidden fees but good service and clean

Not until we arrived did I learn that there was a $30 per night 'facilities fee'. Also I had to pay $40 per day for parking, while most places around provided parking with a room. So when you're looking at the price here add $70 per day if you want to compare apples to apples.
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Kyra

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was not able to accommodate checking in early, which OK not a guarantee with hotels. When we did finally get to check in there were no towels, our room was tiny, stains on all over the carpet (bring slippers!), & the bathroom setup did not make sense. It had a tiny sink with an oversized faucet so water would get all over the floor when you used it. Also, the toilet paper post was practically on the floor so it’s an awkward stretch from the toilet. The room gets very cold at night, no adjustable thermostat in the room which is ridiculous! When we asked the front desk about they said they would try and find us a portable heater - never received one. I would avoid this hotel at all costs! Pay whatever it is to stay at a decent place.
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and very quaint. The beds were very comfortable and my husband and I slept great!
Stayed 2 nights in Mar 2020
Verified

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities, room comfort

No place else to go? Preview your room.

Awful, first room, No widow, over 95degrees, a closet with a bed stuck in it. Terrible not at all like the photo. Staff assisted the second room, better, again no window. Floow ac unit blowing air into the room. Needless to say, I fell ill the next day with an awful sinus infection. Photos are a misrepresentation of the rooms.Hotel staff was super nice. All in all.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for navigating the city. Cute boutique style hotel. Comfy beds
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Have to illegally go down a street to access property per staff. Also staff does not answer phones at thw front desk and waited for 30 minutes on hold fpr a manager when they hung up on me. Rooms are extremely small.
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

Shannon

Disliked: Staff & service

Rude and incompetent staff

The staff was awful and rude. Upon check in they were pleasant. We then called later for instruction on their valet and they could not answer our questions and were put off they we were even asking. Then asked face to face and the receptionist told us to not drive. So rude and inappropriate.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Erik

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Next time just don’t drive.

I wish I could talk about exceptional service except it’s only how exceptionally horrid it was. We arrived in the evening for our check in and could not find where to park to use the valet service so we called the hotel. After asking for our number and confirming we had a reservation, the front desk staff was unable to tell us where to park or how to take advantage of this service. We were told to take down a number and call someone else who might be able to hep us. They were also not able to tell us. We found the nearest parking garage that allowed overnight parking and carried our luggage the block and a half. The coup de grâce was the next morning when asking about the said valet service while we checked out. The exceptional staff told us we should have ignored all posted road signs and turned down the street illegally and park illegally. That statement was then followed up with the excellent advice of “Next time just don’t drive.”
Stayed 1 night in Feb 2020
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel it’s self is so cute and great if you are just there to sleep and shower. Because the room was so tiny haha we walked in and bomb the bed turn around boom sink but other then that I loved the staff and parking was not included and not that cheap to valet. But nice cute place to stay. In the middle of everything.
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
I didn’t like that a $30 daily resort fee addee. That kind if fee should be part of the price.
Stayed 3 nights in Feb 2020
Verified

6/10 Okay

imaco

Liked: Cleanliness, staff & service, property conditions & facilities
2回目の利用です。 地下鉄駅やスーパーからも近くて便利です。 シャワーも出るし、部屋も清潔で静かです。
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was modern yet retained it’s old-school San Francisco charm
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was pretty central to what we needed for our trip. The
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There is mandatory fee for 30 dollars per day as amenities fee for gym and WiFi. This is not included in your Expedia booking. The gym is not in the building and you have to walk 3 blocks for it.not a nice way to charge people for services which is not there.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Disliked: Cleanliness
Concierge and staff were excellent! The hotel was very very very hard to find. Bathroom was a bit untidy.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, convenient to everywhere, clean water .
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Jayask

Liked: Cleanliness, staff & service
Decent place to stay. The rooms are very small it's a boutique hotel. If you're a family of 4 this is not the hotel for you. For 2 people its OK. Our toilet seemed to run for a long time and the cable TV didn't work well. The room was clean and refreshed everyday. Happy hour from 5-7pm included in your stay. Good place for couples to stay in Union Square but overall not a great hotel.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute and perfect space for my stay, very clean and everything looked updated!
Stayed 1 night in Jan 2020
Verified

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities
Location was good, staff were very nice. Bathroom was uncomfortably small and felt outdated. Room was too hot and no central air. They provided an additional fan but it didn’t help much. We couldn’t keep the window open all night since we were next to fire escape and felt like anyone could just walk in our window if they wanted to.
Stayed 2 nights in Jan 2020