Find Family Hotels in San José del Cabo

"The hotel facilities and cleanliness are excellent. However, the service is lacking. Some of the managers are not very service-oriented and can be quite petty."

"Food overall was average Drinks we sweet and not very good !! Beer was great ! The grounds were beautiful the rooms were great bed was comfy! "

"Great "

"Nice pool and lobby. Helpful friendly staff. But room should be cleaner. Fan was very dirty. Also restaurants have long waits. "

"The staff needs better training as they are not that friendly."

"All was good experience, we enjoyed the gym facility and the great trainer. She was excellent i wish I could bring her home lol"

"Amazing stay"

"My stay overall was pleasant. I felt like the hotel itself is very clean and the staff is polite and very kind. I gave it four stars because the place is run down a bit. They have a beautiful water façade that was empty. The pool is missing tiles and all the furniture looks like it has been there since day one. The breakfast was pretty good. They have a great spread that changes slightly every day so I encourage people to get the all-inclusive breakfast. The location is also really good. You can always exit the property to get food and explore the town a little more."

"While there were several highlights during our stay, the experience was overshadowed by a lack of dining inclusivity and a very troubling interaction regarding a timeshare presentation. The Highlights: The poolside wood-fired pizza was amazing—a huge shout-out to Jose Luis for his incredible work. The entertainment staff was also fantastic and kept things engaging; Daniella, Victor, and Alexandra did a great job keeping the energy up by the pool. We also want to recognize the excellent service at the swim-up bar and from the servers. Raul is an amazing bartender, and Paulina, Luis, and Salique provided top-tier service that truly stood out. Additionally, while the nightly shows were very enjoyable, the audio system was a bit of a struggle—the speakers made it difficult to listen comfortably at times. Areas for Improvement: The experience for vegetarians was very poor. Options were extremely limited across breakfast, lunch, and dinner. Even the snack bar lacked vegetarian burgers, and we had to ask the chef to specially prepare veggie sushi at lunch. Most distressingly, we felt racially profiled during the timeshare presentation. As Indians, we were not offered the same gifts for attending that were being offered to others. Overall: It was a good stay thanks to the hard-working staff mentioned above, but it would have been a much better experience if the resort provided better vegetarian variety and ensured all guests are treated with equal respect regardless of their backgrou"