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"Excellent Service"

"Our room was cleaned everyday and it was great. "

" I would like to express my gratitude for the excellent service we received during our stay at the Marquis. My best friend and I planned this for my 50th birthday, and I had high hopes for a "perfect" trip. There wasn't a moment when I didn't feel spoiled and taken care of. This was a birthday gift to myself, and wow, it exceeded all my expectations. Bryan at the front desk went above and beyond for us on several occasions and truly took such good care of us. We also want to recognize the outstanding service from the pool staff—Isabel and David, along with Donald at Sakke, who were incredible. On our final evening, dining at Canto del Mar was the perfect way to end our trip. Unfortunately, I do not recall the names of the servers there, but their service was flawless and left a lasting impression. Housekeeping was spectacular. Our room was wonderfully clean, and we never had to wait for anything. The towels were always fresh, and the staff was incredibly respectful with our belongings. The nightly turndown service felt indulgent and added a special touch to our stay. The food was excellent everywhere we ate, and the views were absolutely stunning—truly the perfect backdrop for dinners. What stood out most was that I never had to ask for help; someone was always there, ready to assist with kindness and professionalism. EVERY place we ate the food was terrific. We actually made the mistake of going into town for another dinner to try it. Didn't hold a candle to the food "

"This is a beautiful property with several different poolside/beachside sections to camp out and relax. It's quiet and peaceful and all areas are very clean. Javier's is also great. "

"Limited use of the beach. Isolated from other attractions. "

"Absolutely loved the restaurants and staff! The restaurants were amazing, a special shout out to Bon Vivant. They made our last night very special"

"We had a great time at the Decameron! The staff were the best aspect of the trip. All very kind, with fast and friendly service! Rooms and pools were clean, food and drinks were readily avaliable all day and night in one or more areas. The food was very good, but nothing was particularly amazing. But we were very happy with everything, especially considering the price! Also, we read a few negative reviews on Decameron before booking about language barriers with the staff. This was not our experience at all. I speak a little Spanish and my wife speaks very little (just a few words and phrases), but we found the staff very patient and helpful when we wanted to learn and practice. Also, they all spoke English to some degree and many of the staff spoke 4 or 5 different languages. Anyone who didn't appreciate the staff at this resort was at the wrong resort! Thanks for a wonderful, relaxing time!"

"Exceptional grounds, pool, swim-up bar, location on the beach, staff and service. Super clean, gorgeous views, delicious food, incredibly kind and helpful staff. Not for kids unfortunately and not walkable to stores or other restaurants."

"We had the best trip!! Beyond special!! "