This was the most ridiculous stay I’ve ever had. The room had no electricity. I tried changing my reservation and the customer service agent said an error was occurring then i asked to cancel and that i would get my money back in 7-10 business days. I decided to keep the room, it was cold all afternoon and night, NO HOT WATER, NO HEAT (duh, no electricity) and worst of all, roaches! I wish i could get a refund, this really sucked. $75 is not enough for my next day. I want a refund.