산타모니카 호텔 검색: 지금 예약 가능한 인기 숙소

"객실이 깨긋하고 청소도 깔끔하게 했어요"

"객실이 매우 깨끗하고 편의시설도 잘 갖추어져 있습니다."

"깨끗하고 셔틀리 편리함"

"제일 좋은 점은 위치가 아주 좋습니다. 직원분들도 아주 친절하시구요. 그런데 외부 소음이 아주 시끄럽습니다. "

"10시 넘어서 도착했는데 셔틀이 너무 안왔어요 거의 1시간을 기다려서 탔네요"

"깨끗하고, 공항과 인접하여 이동이 편리했으며, 최상층에 gym이 위치하여 LA city view를 보며 운동할 수 있는 환경이 맘에 들었다."

"“The staff were very kind, the room was spacious, and its close proximity to the beach along with the beautiful ocean view from the room made everything perfect.”"

"I clearly left my clothes in the closet before checking out of this hotel. I contacted the hotel immediately after checkout, yet they kept claiming they had never seen anything and that nothing was found. I know exactly where I left my belongings, but the hotel denied everything and took no responsibility whatsoever. When I complained in person at the lobby, they told me, "We'll follow up. If we find it, we'll contact you. If not, we'll consider compensation." But once I left LA, I sent multiple emails—which they read but never replied to for days. What made it worse was that while I was seriously explaining the situation, some staff nearby were smirking and laughing, as if it was a joke. It was disrespectful and completely unprofessional. There’s a strong possibility that a housekeeper stole my belongings, yet the hotel conducted no real investigation, gave no updates, and offered no resolution. They just kept saying things like “We understand” and “We’ll do our best”—but did absolutely nothing. Theft, zero accountability, and staff who mock customers—easily the worst hotel experience of my life. Stay far away from this place."

"호텔위치가 최고였어요"