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Mercure Santiago Centro

3.5 star property
Hotel with a 24-hour fitness center, steps from National Archive

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Mercure Santiago Centro

Outdoor pool, open 10:00 AM to 8:00 PM, free cabanas
Front of property
Down comforters, Tempur-Pedic beds, minibar, in-room safe
Breakfast, lunch, dinner served; international cuisine
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

8.4 out of 10
Guests loved the amenities.
  • Breakfast available
  • Pool
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Room service
    Room service
  • Gym
    Gym
The price is ₩88,611
₩88,611 total
includes taxes & fees
Oct 20 - Oct 21
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Down comforters, Tempur-Pedic beds, minibar, in-room safe

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Free extra futon mattress
Tempur-Pedic bed
Down duvet
Blackout drapes/curtains
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 2 Twin Beds

Down comforters, Tempur-Pedic beds, minibar, in-room safe

Classic Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Free extra futon mattress
Tempur-Pedic bed
Down duvet
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Down comforters, Tempur-Pedic beds, minibar, in-room safe

Classic Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Free extra futon mattress
Tempur-Pedic bed
Down duvet
Blackout drapes/curtains
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Double Beds, View

Down comforters, Tempur-Pedic beds, minibar, in-room safe

Superior Room, 2 Double Beds, View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Free extra futon mattress
Tempur-Pedic bed
Down duvet
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby
Almacruz Hotel y Centro de Convenciones
Pool
Parking included
Free WiFi
Restaurant
8.0 out of 10, Very Good, (478)
The price is ₩100,799
₩100,799 total
includes taxes & fees
Oct 4 - Oct 5
Almacruz Hotel y Centro de Convenciones

About the neighborhood

Map
Av. Libertador Bernardo O Higgins, 632, Centro, Santiago, Region Metropolitana, 8320000

What's nearby

  • Pontifical Catholic University of Chile - 4 min walk
  • Barrio París-Londres - 4 min walk
  • Santa Lucia Hill - 4 min walk
  • Lastarria District - 8 min walk
  • Palacio de la Moneda - 11 min walk

Getting around

  • Santa Lucia Station - 3 min walk
  • Parque Almagro Station - 18 min walk
  • Santiago Intl. Airport (SCL) - 22 min drive

Restaurants

  • ‪Sangurucho - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Subway Santa Lucía - ‬1 min walk
  • ‪Las Tinajas de Villa Alegre - ‬3 min walk
  • ‪Da Dino - ‬2 min walk

About this property

Mercure Santiago Centro

Hotel near Pontifical Catholic University of Chile
Located close to National Archive and San Francisco Church, Mercure Santiago Centro provides a poolside bar, a terrace, and a garden. The on-site international cuisine restaurant, Amaranto, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with free cabanas
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, a 24-hour front desk, and luggage storage
  • A vegetable garden, smoke-free premises, and meeting rooms
  • Guest reviews give top marks for the helpful staff and location
Room features
All 142 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (CLP 7,360 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CLP 12,376 for adults and CLP 12,376 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Cobre
  • Nimbus

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8,019 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Braille/raised signage
  • No elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free extra futon
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CLP 49000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 45000 per pet, per day, plus a deposit of CLP 45000 per day
Up to 22 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 12376 for adults and CLP 12376 for children
  • Airport shuttle fee: CLP 25000 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: CLP 7360.00 per day
  • Pet deposit: CLP 45000 per day
  • Pet fee: CLP 45000 per pet, per day
  • Late check-out fee: CLP 49000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
The seasonal pool will be open from October to April
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Centro Hotel Santiago
Mercure Santiago
Mercure Santiago Centro
Santiago Centro
Caesar Business Hotel Santiago
Caesar Business Santiago Centro Hotel Santiago
Mercure Santiago Centro Hotel
Caesar Business Hotel Santiago
Mercure Santiago Centro Hotel
Mercure Santiago Centro Santiago
Mercure Santiago Centro Hotel Santiago

Frequently asked questions

Does Mercure Santiago Centro have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–8:00 PM.

How much does it cost to stay at Mercure Santiago Centro?

As of Sep 27, 2024, prices found for a 1-night stay for 2 adults at Mercure Santiago Centro on Oct 20, 2024 start from ₩88,611, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Santiago Centro pet-friendly?

Yes, Mercure Santiago Centro allows pets with a maximum weight of up to 22 lbs per pet. There's a deposit of CLP 45000 per day and a fee of CLP 45000 per pet, per day.

How much is parking at Mercure Santiago Centro?

Self parking is available for CLP 7360.00 per day.

What time is check-in at Mercure Santiago Centro?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Santiago Centro?

Check-out is at noon. Late check-out is available for CLP 49000 (subject to availability).

Does Mercure Santiago Centro provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 25000 per vehicle applies.

Where is Mercure Santiago Centro located?

Located in Downtown Santiago, this hotel is within a 5-minute walk of San Francisco Church, National Archive, and Pontifical Catholic University of Chile. Barrio París-Londres and Santa Lucia Hill are also within 5 minutes. Santa Lucia Station is only a 3-minute walk and University of Chile Station is 7 minutes.

Mercure Santiago Centro Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 367 out of 872 reviews" "
Rating 8 - Good. 351 out of 872 reviews" "
Rating 6 - Okay. 101 out of 872 reviews" "
Rating 4 - Poor. 29 out of 872 reviews" "
Rating 2 - Terrible. 24 out of 872 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 1 night in Jun 2024

8/10 Good

Anatoli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

kareem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, excellent and close transport services, friendly staff at reception, clean and safe place for tourists with good safety procedures, place is clean and pleasant with excellent size of rooms …. Unfortunately no daily supply of coffee and tea in the room only in the initial first day.
Stayed 21 nights in May 2024

8/10 Good

Fay

Stayed 1 night in Feb 2024

8/10 Good

Khaled

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 4 nights in May 2024

10/10 Excellent

Liangsheng

Traveled with family
Stuff so nice
Stayed 2 nights in May 2024

8/10 Good

VIVEK

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Close to a train station and lots and shops and food. Not quiet but very busy the area. The hotel is just fine
Stayed 5 nights in Apr 2024

8/10 Good

N Ray

Liked: Cleanliness
No service for carrying baggage. Access to hotel is on a high traffic bus stand.
Stayed 2 nights in Apr 2024

10/10 Excellent

Yuen ying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Peter

Stayed 5 nights in Mar 2024

8/10 Good

Hui Kan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay for 2 nights, only provide 2 nestle coffee pods. When asking extra, they said there are only 2 free for the 1st day and we have to purchase coffee at their restaurant. We travel around and this is the first time stay in a hotel without in room coffee. Request toilet paper but received bath towel instead.😅 But very good front desk and security guard👍
Stayed 2 nights in Apr 2024

10/10 Excellent

Peter Hop Huy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Dylan

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It was dirty
Stayed 2 nights in Mar 2024

8/10 Good

Yuen Kwan

Traveled with partner
Liked: Staff & service, amenities
Mercure Santiago Centro Pro: very good location, walkable to many attractions in city centre, delicious breakfast Con: hotel dated especially bathroom and shower recess
Stayed 2 nights in Mar 2024

10/10 Excellent

Hina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good service
Stayed 3 nights in Mar 2024

10/10 Excellent

Evelyne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Steven, Gwynn Oak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is right in the heart of Santiago. It was convenient to many points of interest. There was security at the front door at all times. It felt very safe.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a great location to explore the city and was clean. The roof terrace and pool were nice too. However the shower head in my room looked like it was about split and the water poured out over the top when in use. Another couple were also assigned my room and walked in while I was in bed. Fortunately they were nice and left immediately but the situation could have been different and as a young woman alone, it left me scared that it could happen again despite promises from reception that it wouldn’t.
Stayed 3 nights in Feb 2024

6/10 Okay

Tak

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property overall is well kept in the reception, hallway and other general areas. The room is spacious and comfortable except the bathroom where work definitely needs to be done. Air conditioning is quiet and efficient. The hotel is located next to the Santa Lucia subway station and a bus stop which makes getting around easy. However, the area outside the hotel is dirty and makes people uncomfortable.
Stayed 4 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and flexible. Air conditioning worked well. The bed was firm. Good value for the money.
Stayed 3 nights in Feb 2024

6/10 Okay

Tomasz

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A 4 stars hotel with the service of 2 stars hotel
The 4 stars hotel provides with the kettle in the room and 2 tea bags. Then asks for the money to refill tea bags when the first two were used. Coffee not provided. Water bottles provided only on the arrival. Somehow unfriendly way to let us in at the front door (though also depending on the door man). They QR code system with the menu and service by the pool. Though trying to get attention of the bartender using this system can take you for ever. After 3 attempts to call the waiter/bartender via QR code call system we gave up and left the pool area.
Stayed 6 nights in Feb 2024

10/10 Excellent

Tak Fai, LITTLE NECK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is Great! Only area has some homeless !
Stayed 3 nights in Feb 2024

10/10 Excellent

Ihsan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel for the price. Comfortable and clean. Very friendly personnel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lisa

Stayed 3 nights in Jan 2024