Does Metropolitan Santiago have a pool?

Yes, this property has an outdoor pool.

Self parking is available for CLP 15 per day. Limited spots are available.

What time is check-in at Metropolitan Santiago?

Check-in start time: 2 PM; Check-in end time: 2 AM.

Where is Metropolitan Santiago located?

Located in Downtown Santiago, this hotel is 0.1 mi (0.2 km) from Plaza de Armas and 3 mi (4.9 km) from Costanera Center. Santiago Town Square and National History Museum are also within 5 minutes. Bellas Artes Station and Armas Station are within a 5-minute walk.

Metropolitan Santiago Reviews, Deals & Photos 2026

4/10 Poor

Verified traveler

Apr 15, 2018

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

No es un hotel, es un parahotel. No me gustó

2/10 Terrible

Eduardo, Miami

May 24, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reservé como hotel pero no es

Es un apartamento pequeño. Llego por la noche y no hay alguien que atienda, han dejado lla llave en la recepción del edificio, ahi me dicen que si quiero reclamar algo las aficinas atieinden de 9am a 6pm, subí al apartamento hace mucho frío y no tiene calefacción, las paredes llenas de manchas de suciedad y la alfombra peor. Al siguente día fui a la oficina le digo que no es lo que reservé le indico las fotos que reservé no es nada de lo que me entregan y me dice la persona encargada que la agencia (ORBITZ) a la que alquilé esas fotos que ellos publican no saben de donde lo han sacado y que sii no me gusta eso que me vaya a otro lado y que tengo que reclamar a ORBITZ y no a ella porque me están vendiendo algo totalmente diferente a lo que ellos tienen. No pude dormir pasé toda la noche con frio con 6 grados centígrados.

8/10 Good

Verified traveler

May 23, 2017

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Apartamento bem localizado

Tivemos uma boa experiência com nosso apartamento, é bem localizado, e veio de acordo com o que reservamos, o único problema foi um vazamento no vaso e o fato da descarga estar disparada, o que molhava todo o banheiro e até uma parte do corredor, mas tirando isso tivemos uma boa experiência.

8/10 Good

Verified traveler

May 19, 2017

Liked: Cleanliness, staff & service, room comfort

Tivemos um problema com vazamento na privada durante toda estada, mas não atrapalhou muito a boa hospedagem que tivemos. Equipe prestativa.

4/10 Poor

Verified traveler

May 8, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Este es UN apartahotel,no recommendable .

Como Expedia puede patrocinar ,un apartahotel con el Costo de un hotel. TERRIBLE.NO RECOMMENDABLE.

2/10 Terrible

quiqui, paris

Feb 13, 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

Arrivée avec personne parlant anglais. Nul

Nul pas de clim une chaleur étouffante un vieux ventilateur sans effet, impossible de séjourner entre 12et 20h. Quant à la cuisine une vielle poêle defoncee au manche cassé changée le jour du départ des plaques qui ne chauffent quasiment pas Le petit déjeuner inclus : 2 sachets de Nescafé et un toaster en panne Les carreaux balafres et sales La salle de bain avec le repos du plafond qui tombe... À éviter absolument !

4/10 Poor

alicia, bs as

Jan 25, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

no bayas

muy mala experiencia,en cuanto a reserva y habitacion

4/10 Poor

Tony, Sacramento

Dec 23, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is not a hotel,it is an appartment

Floors filthy, sofa was very old and broken and filthy. This listed as hotel but it is not .It is an appartment. Front lobby person does not know about anything as well as don't speak English at all As you see condition of the floor in pictures Even curtains were not covered full windows

2/10 Terrible

jose dan jonathan

Nov 1, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Vayan, elijan otro lugar, otra zona mas segura

No volvería nunca mas, el baño perdía agua constantemente mojando todo el piso. la limpieza era muy pobre, el sector de cocina todo sucio, vidrios, muebles, ollas, vajilla, falta iluminacion en el living todo era penumbras. La piscina en el piso 26 llena de algas la cual se encontraba totalmente verde. He ido a ese mismo edificio pero a otro apart y la experiencia fue totalmente diferente hablando del departamento que nos asignaron. La ubicación es buena cerca de peatonales, comercios, pero de noche, a media cuadra se llena de prostitutas y no es nada seguro caminar, restaurantes de buena calidad no hay cerca solo comidas de Chinos y Peruanos de baja calidad. Recomiendo alojarse en Providencia o Las Condes, no se arrepentiran

6/10 Okay

Verified traveler

Oct 19, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No es hotel, son departamentos aislados

Mala la limpieza, el desayuno no es tal ya que sólo dan café sobres y por 3 personas siendo que eramos 4 (un adolescente). Uds. cobraron el servicio de cochera y, la administración del lugar nos dijeron que JAMÁS, se paga por internet sino, que sólo lo cobraban ellos. Les pedimos que se comunicaran con uds. y dijeron no poder. Les escribimos nosotros y nunca nos respondieron. Tuvimos cochera por un costo adicional pero, finalmente no nos lo cobraron porque, no teníamos pesos chilenos, no recibían u$s, ni tarjeta de credito ni débito es decir, por un hecho fortuito y no porque, uds nos habían cobrado con "desayuno y estacionamiento".

8/10 Good

Verified traveler

Oct 7, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra kök och ren lägenhet. Mycket dålig frukost.

8/10 Good

Ruben

Oct 4, 2016

Liked: Cleanliness, room comfort

Cómodo

Fue buen servicio en general. Pero no es un hotel. Es un apartamento. Y la cochera se complicó y tuve que contratar aparte.

6/10 Okay

Verified traveler

Jul 2, 2016

Disliked: Cleanliness, property conditions & facilities, room comfort

Centric but less than desirable

Very small apartment with few conveniences. Poorly lit, poor breakfast.

6/10 Okay

Pablo, Neuquén

Feb 8, 2016

Liked: Cleanliness, room comfort

Aceptable eleccion

Pasamos solo una noche. Aceptable.

4/10 Poor

Cesar, San Francisco

Jul 25, 2014

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Hotel,

The room it was horrible, dirty old. The carpest and other parts was very, very dirty. If you can dont ever use this hotel!!!!

8/10 Good

Andreas Persson, Santiago

Mar 19, 2014

Liked: Staff & service, property conditions & facilities, room comfort

Prisvärt och mitt i city!

Helt ok lägenhetshotell bara 2 kvarter from Plaza de Armas, mitt i city. Mycket trevlig personal som var hjälpsamma med diverse önskemål. Takpool på vån 27 med utsikt 360 grader över Santiago city. Rekommenderas!

4/10 Poor

Verified traveler

Mar 12, 2014

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hay mejores por el mismo precio

El hotel tiene muchas deficiencias, las habitaciones no son como se muestran en las imágenes y la gente que está en lobby es muy grosera y no da ningún tipo de información. No hay teléfono d

4/10 Poor

Alex, Toronto

Jan 19, 2014

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Close to transit and museums, mostly

1) It's not a hotel, it's a series of hotel suites in an apartment building 2)Check in was difficult, the desk person worked for the apartment building and was a little hostile to me, which I imagine is just due to having to deal with tourists trying to sign into their hotel suites all the time 3)No room service or food options - the breakfast was a bowl of cereal, a yogurt, a juice box in the fridge refreshed every afternoon. 4)The rooftop pool was full of people that live in the apartment at all times (children, old people, etc, and unusable) 5) The wifi was terrible, kept signing in/out, bad reception, etc. Again, this is likely because I was on the 13th floor and the hotel had apartments in on other floors as well, but they shouldn't have advertised wifi availability 6) the bathroom only had two small recessed lights over the sink, so the shower wasn't lit and was dark with the curtain pulled back, the shower head also wouldn't stay on the fitting and had to be used as a handheld shower at all times (very annoying) 7) The straightening service came in and woke me up at 10am when I was told they wouldn't be knocking until after noon 8) I definitely wouldn't recommend this place unless they cut the price significantly, I had a better time staying in a hostel for a fraction of the cost.

4/10 Poor

Verified traveler

Dec 26, 2013

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Camas confortaveis

o apart hotel fica dentro de uma galleria,com lojas comerciais e café, só que abrem as 11h.Região muito barulhenta por ser muito central,tem bagunça na rua a noite toda. O quarto tem ótima cama de casal e uma de solteiro,cozinha equipada e a arrumação e feita todos os dias.Fica entre duas estações de metro(plaza das armas e belas artes ).o estacionamento é cobrado a parte.

8/10 Good

Charlie, Chicago

Dec 5, 2013

Liked: Cleanliness, property conditions & facilities, room comfort

Great Location; Very nice manager

Overall very nice place to stay. Close to many great places. Only one person in staff spoke English. In general very very few people in Santiago speak English. Same in this hotel. "Jimmy" is only one who speaks English. He's very nice, very helpful. Would have given hotel a 5 except ran out of toilet paper and couldn't get any for 16 hours!! But still very nice place to stay had a refrigerator, stove, toaster, microwave. Would stay there again. Rooms not quite as clean as I'm used to but still very nice place to stay. I would give it a 4.5 but that's not available.

10/10 Excellent

Josué, México

Dec 4, 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción

Tuve una estancia agradable :) El edificio es muy seguro por lo cual, el cuarto es muy agradable y limpio, cerca hay muchos restaurants. Lo recomiendo ampliamente

4/10 Poor

Verified traveler

Nov 29, 2013

Disliked: Staff & service, property conditions & facilities, room comfort

Somente a localização é boa

Primeiramente não se trata de um Apart Hotel, não é hotel , é um predio de apartamentos onde existem alguns apartamentos para locação, o escritorio do responsavel fica em um dos andares do predio, quando cheguei de Taxi nem era possivel localizar , pedi para o taxi aguardar pois achei que estava em local errado, é um predio dentro de uma galeria, o café da manhã não existe, é deixado na geladeira um potinho com alguns itens, mas o que me deixou mais chateado é que no site informa que o ESTACIONAMENTO É GRATIS como aluguei um veiculo perguntei onde era o estacionamento para minha surpresa o responsavel me informou que não fazia parte mas que ele poderia abrir uma excessão e locar a propria vaga dele, por apenas U$ 16 a diaria e que eu não iria achar na redondeza por menos de U$ 24 , absurdo, pois alem de constar que eu tinha direiro ao estacionamento achei na redondeza por 3.000 Pesos Chilenos, equivalente a U$ 6, a INTERNET É HORRIVEL, SEM CONDIÇOES DE USO, o responsavel é muito gentil mas somente isto, gentil, NÃO RECOMENDO, acredito só pelo fato de não ter serviços de um Hotel já não vale a pena, estavamos somente eu e minha esposa, ainda bem , foi mais facil administrar os aborrecimentos e as frustrações.

8/10 Good

Kristina, Coppell, Texas

Jul 1, 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice apartment in middle of the city

I just stayed for one night but wished I could have stayed for longer. This isn't a traditional hotel. The hotel company has several apartments they rent out as a hotel inside a large building with other apartments and hotel/apartments. It was in a great location in Santiago near the Bellas Artes Metro stop, restaurants, bars, and two markets nearby. The staff was also extremely friendly and helpful. I would definitely recommend this place.

10/10 Excellent

Alberto, Perú

Apr 22, 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Habitaciones confortables, limpias, y en buena ubicación.

2/10 Terrible

Hank

Feb 20, 2013

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel Review

Stayed three nights in this hotel. The hotel staff speaks very little english so communicating with them is very difficult. When we arrived in the middle of the afternoon, our room was still occupied and we had to find something to do for almost three hours until the room was ready. The suite was very small but size was not an issue. However the amenities were lacking. There was a small couch but so uncomfortable you could not sit on it very long. The suites are not air conditioned. Our suite was on the 15th floor so there was a breeze that would cool the place down in the evening. Unfortunately the street noise was so bad you had to choose noise or heat. The staff did arrange for a winery tour and shuttle to the airport for a fee. That was good.

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