โI did not even stay at this property. Even though listing was up on expedia, as soon as I booked, the hotel sent me a message saying it is not available. I've asked for help to cancel to get my money back, they told me to contact Expedia. Fair enough, I've contacted expedia explained the situation. Expedia said they could not contact the hotel and did not refund my money. A service I didn't even use!! Hotel didn't move a finger to help. On top of that , the daily rate presented is misleading ,...
โMy bed it was the only complaint very noise, need a ne bed overall mattress and frame room was excellent and pillows were great. best stay in Turks the beach area its amazing and large beach area, other hotels near by the beach area its very small. we will be back soon !โ
โThis property was all the photos showed that it was plus some. The staff catered to every small details you could think of starting with the cold towels to help you cool down during check-in. All staff members were very friendly and never acted as if you bothered them for any request we had. Some of the staff members I would like recognize are Jefferson, Ronin, and Andres who assisted us poolside. Alexandria who was the first welcoming face who assisted us at checked and gave us a tour of the...
โCheck in was simple. Received and email the day before trip with check in instructions and directions. The property was well maintained. Enjoyed having the swimming pool and private access to the beach. This side of Grace Bay has less crowds than the east side. If you like being away from all the crowds and having a semi private section of beach, this is the place to stay.โ
โThe staff is very polite and helpful, they are always available when you need them. The only thing I didnโt like was the restaurant, the menu is not extensive and the food is not good, at least to our taste.
Went to Hemingways and the food was excellent! โ
โEveryone from Fredna to the beach staff made our stay marvelous. Everyone was so polite and welcoming. The room was clean and very detail oriented. They made me and my girlfriend feel like we were family. Definitely highly recommend and will be coming back โ
โGreat stay, boutique hotel, our cottage suite on the ground was like an apartment, with everything, kitchen, washer and dryer, nespresso maker, stove, refrigerator, spacious bedroom , comfortable king bed , terrace , front of the pool and the beach was right there, like 1 or 2 minutes walking from our room, breakfast included very convenient with variety of choices, and we had a dinner on the hotel restaurant, and it was delicious, spectacular beach, white sand, plenty of chairs and umbrellas,...
โWhat a beautiful property! We enjoyed our stay here. Thereโs a reason itโs a 5-star resort! We were able to walk to the local fish fry but everywhere else was convenient with a quick taxi ride away. The hotel has taxiโs waiting in the parking lot so itโs easy to have a car waiting at any point. We enjoyed the swim up pool bar and grabbing a beach chair was so easy! Their attendants even cover your chairs with new towels and get you floats or whatever you need. They have kayaks, long boards,...
โExcellent chill environment with a very professional staff. It was a smaller resort which made it very cozy. Booking excursions was easy and the hotel took care of it all. A definite recommendation. โ
