The property was clean and the staff was very friendly and kind. The selections for the breakfast and lunch menu was a miss. The same thing everyday but dinner was always a hit. The selections and options was good. The iguanas roaming the property was a bit annoying. The room was kept clean and comfortable.
My wife and I had a wonderful experience. The place is very relaxing, the food was great, the beach is unique and the sunset views stunning. The staff was very friendly, professional, and helpful. Special thanks to one of many friendly and great waiters we had, โJeancarloโ he is very professional, helpful and caring. One night we just mentioned to him about next day being our 30th wedding anniversary. Him and the hotel went above and beyond, they surprised us we a beautiful arrangement in our room and a special night dinner with a delicious cรณctel and a beautiful sign congratulating us for our anniversary. Thank you to the hotel, the chefs and all the stuff again for the great time we had during our trip!
There are parts of this property I really liked and some that were just so-so. First off, the food is 10/10 and the majority of the staff was great. We had the master suite which was huge. It comes with a full kitchen but absolutely no kitchenware. Not even a fork or a pot. There were 2 glasses but sometimes the cleaning staff forgot to replace them.
The pools were nice, the saltwater one attracted less bugs.
My recommendations are: make sure you have plenty of cash for tips before you go (no ATM), bring your own water, mixers, booze, etc as they donโt have a store that has much of anything.
Both the excursions we cooked through them were 10/10: snorkel/sail and a day trip that included rum, beer, a river tour, lunch and more.
I get the feeling that this used to be a timeshare but is no longer operated as such.
Exceptionally friendly, helpful, and pleasant staff. Amazing food. Every single staff member went an extra mike to make he stay exceptional. Absolutely loved the experience.
Enjoyed our stay and would recommend. In the master suite it wouldโve been nice to have cups, plates and silverware. Also paper towels and dish towel. Reserved dining was delicious but not all options on menu were available. Maybe wait staff could announce at first before making dinner selection. Overall though room and property were very nice and staff always welcoming and helpful.
The resort is fine if your goal is to simply unwind and relax by the pool or beach. However, thereโs not much in terms of entertainment or organized activities, so it may not be ideal for those looking for a more engaging or lively experience. Dining options are also quite limitedโthere's only one buffet and one ร la carte restaurant, which is only open for dinner. Unlike other all-inclusive resorts Iโve stayed at, room service was not available, which was a bit disappointing.
This was a very cute boutique hotel. The staff were friendly. Kevin in the main dining, Larry at the pool bar, and the sweetest girl in the private dining. She is hoping to attend university and play soccer. The Master Suite was spacious and beautiful. Plenty of room and updated. There were no pots, pans or cups in the kitchen. The mini fridge was stocked on arrival but not restocked until the last day, despite daily attempts to have it refilled. We were given multiple excuses like oh they only get filled every other day, or we're waiting for the truck to come it comes today should be refill tomorrow or the night person doesn't have access to the stuff the day person will do it tomorrow but it never got done. The disappointing part was I took an excursion everyday so when I got back I was hoping that I would have cold drinks in my fridge since the pool bar closed at 5:00 p.m. and the dining hall had certain hours. The biggest negative I would say was definitely housekeeping outside of that the excursion crew Geo was fantastic The wait staff was friendly and fantastic The groundskeepers were working the bar attendance for fantastic everything was good except for housekeeping.
I went there for 8 days the kitchen people and the housekeepers where very pleasant excellent people very helpful politely and very sweet one huge thing I did not like was the so call manager named Andreโs was very rude disrespectful just cuz we ask a for bottle of water which had to be 2 bottles per day and he said no it was every other day and that we had to recycle like really where was the sanitation part thatโs was not appropriate for tourist people or just any one specially when it was 100 degrees out there I feel like he was very disrespectful the way he said things at least say let me see what I can do but will never go back there just of this so call manager
The Resort is very close to the airport which was a plus. I loved the beach because it was very private. And the sunsets were beautifil! The drinks were great! and the resort staff was wonderful!! The Food was great for an all inclusive resort. I would recomend
I stayed at an all-inclusive resort that delivered an exceptional vacation experience, marked by top-tier service and warm hospitality. From the moment we arrived, the staff went above and beyond to ensure our comfort, always greeting us with a smile and attending promptly to any requests. The food was another highlight โ a diverse selection of freshly prepared meals at the buffet, with options ranging from local specialties to international cuisine. Chef Jiminez is truly talented and came out to greet its guests.
The resortโs location couldnโt have been better โ just steps away from the ocean, offering stunning views and easy access to the beach. Mornings were perfect for peaceful strolls along the shore, while afternoons were packed with fun (kayaks/swimming/jetski rental). Activities for all ages included board games, billiard, ping pong, obstacle course on the tree, 2 huge swings, bonfire. This resort is great for families, couples, elderly and solo travelers.
One area where the resort could use some improvement is its infrastructure. While everything was clean and well-maintained, some buildings and common areas felt a bit dated and in need of renovation. A few minor repairs and upgrades to facilities like the pool deck and gym would elevate the overall experience significantly. Will definitely come back!
Although itโs a three-star hotel, the stay was wonderful. The place is cosy and very intimate. The staff were super nice and welcoming. Everything was clean, and the food was delicious. We really enjoyed our time there.
Roula
2025๋ 6์์ 6๋ฐ ์๋ฐํจ
10/10 - ํ๋ฅญํด์
Amy
๊ฐ์กฑ ์ฌํ
2025๋ 6์ 28์ผ
์ข์์: ์ฒญ๊ฒฐ ์ํ, ์ง์ ๋ฐ ์๋น์ค
Great place for the value. Good location, clean, quiet and good service. The staff was very attentive. The food was good. Itโs not an upscale resort but that is not what I paid for. Good place for families.