โWir waren fรผnf Tage als Paar im Mandarin Oriental in London und haben uns sehr wohl gefรผhlt. Das Hotel ist sehr einladend und die MitarbeiterInnen waren jederzeit zuvorkommend und freundlich. Das Zimmer war schรถn gestaltet und รคuรerst sauber. Alles war super modern eingerichtet. Es entsprach alles unseren Erwartungen und wir wรผrden jederzeit wieder ins Mandarin Oriental einchecken!โ
โThe location, concept, interior, service, etc. are fantastic.
In particular, the staff's proactive and professional response was excellent.
However, there were some problems with payment communication.
I did not hear any information that there was a limit to the amount of breakfast.
This is the first time I have seen a system that limits meal costs.
Some additional costs, such as drinks, were indicated on the invoice as lunch costs. We had problems communicating with each other a few times.โ
โThe service was exceptional. On the second morning I was woken by the sounds of construction taking place in the room above mine. It went on for hours. When I informed the staff at reception, with my permission they moved my things to a suite while I was out. I was traveling alone so the suite wasn't essential, but I appreciated the gesture. All of the staff was very kind and welcoming. A steak ordered from room service at 2 AM exceeded expectations. A great experience overall. โ
โI loved this hotel so much, with its perfect location and clean condition. But for amenities, there is no complementary water and toothbrush. Overally I will definitely visit here again. โ
โBrilliant hotel. The pictures donโt do it justice - it is a brilliant hotel with excellent service right in the heart of London. It really is what a Four Seasons Hotel should be. โ
"I was so impressed with Lima, who was responsible for everything from check-in to minor service. The hotel was so perfect and the lounge on the first floor was very well maintained.
If I go to London again, I will definitely make a reservation again."
