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"The worst hotel experience I’ve had in Europe. I ordered room service slightly after the cut-off time, and although the order was automatically cancelled, my card was charged. I contacted the hotel immediately and followed all their instructions — WhatsApp, reception, and email — but got nothing in return except a thumbs-up emoji. Despite requesting a refund multiple times, I received no real communication or resolution. To this day, I still haven’t gotten my money back. On top of that, the bathroom in my room had drainage problems, and the cleaning service I requested — and tipped for — was never provided. I’ve traveled across Europe and stayed in many hotels, but I’ve never experienced such irresponsible service and disregard for a guest. Absolutely would not recommend."

"않좋은 리뷰가 너무 많아 걱정했는데 방도 넓고 깨끗하고 커피랑 티 서비스도 있어 좋았네요 특히 뷰가 너무너무 좋아요 풍차도 볼수 있고 도개교 올라가고 내려가는거 다 볼수 있어 너무 좋았어요 다만 엘레베이터 고장난게 아쉬워 별하나 뺐네요 꼭 강뷰로 예약해서 숙박해 보세요^^"