Standard Single Room | In-room safe, desk, laptop workspace, blackout drapes
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Reviews of Five Hotel Jongno

3 out of 5
Five Hotel Jongno
9, Changgyeonggung-ro 16ga-gil, Jongno-gu, Seoul

Reviews

7.8

Good

Rating 10 - Excellent. 47 out of 136 reviews" "
Rating 8 - Good. 49 out of 136 reviews" "
Rating 6 - Okay. 25 out of 136 reviews" "
Rating 4 - Poor. 7 out of 136 reviews" "
Rating 2 - Terrible. 8 out of 136 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Saiizan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nestled in the middle of buildings. Had a fun time searching for it like a game challenge. Google Maps helped me tremendously. Perhaps the management can share pictures of the ways to find it. Love the many shops & cafes all around. Many convenient bus stops to all over Seoul. Comfy bed, clean compact room & the basement automated shop, pantry & laundry is a nice touch, Will definitely consider staying again next time. Thanks a lot for accommodating me!
Stayed 5 nights in Mar 2024
Response from front on Apr 6, 2024
Thank you for using our hotelWe will always strive for better service

8/10 Good

Mikyong

Stayed 3 nights in Mar 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Hana

Business traveler
Stayed 1 night in Dec 2023
Response from front on Dec 13, 2023
저희 호텔을 이용해주셔서 감사합니다보다 나은 서비스를위해 최선을 다하겠습니다

4/10 Poor

Byungsik

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from front on Dec 7, 2023
불편을 느끼셨다니 죄송합니다보다 나은 서비스를 위해 최선을 다하겠습니다

10/10 Excellent

Alexandra Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
Staff were very friendly. Would definitely stay here again subway and bus options a short walk from the hotel itself.
Stayed 20 nights in Sep 2023

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was surprised.
The hotel was very clean, the attendant was nice and speaks english. The entrance is a little hard to find since it’s like in an alley but it’s a nice, quiet area. The size of the room was about the same as a NYC hotel room. They have a mini fridge, electric water boiler, complimentary water and coffee. Bathrooms are small but comfortable. My only complaint is that the beds were a little hard, like solid for me. Overall, I would definitely use this hotel again.
Stayed 1 night in Sep 2023

8/10 Good

Nur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late to review but due to the property's great quality, took the time to post this. A few staff are capable to speak in English so communication was fine. Room was clean and well-maintained with HDMI cable to watch movies. Cleaning staff are also friendly. However, the toilet drainage is slow so water will spill outside into the room when we showered. Overall, it's a great deal for the price.

10/10 Excellent

Myung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in May 2023
Response from front on May 23, 2023
저희 호텔을 이용해주셔서 감사합니다보다 나은 서비스를 위해 최선을 다하겠습니다

8/10 Good

LEE GUANG

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the staff were friendly and helpful. However it was abit inconvenient to get to the hotel
Response from 테이 on Apr 28, 2023
감사합니다.다음에 다시 이용부탁드립니다.

2/10 Terrible

Vanessa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I ever been!!! Do not book over there . Bed are so uncomfortable , rude staff, so hard to find the hotel. The area is quite not good at all . We can hear the other guests
Response from front on Apr 11, 2023
I'm sorry if you felt uncomfortableWe will do our best to provide better service

6/10 Okay

Wing Tung Charlotte

Traveled with group
The room is quite small and the location is inconvenient, though there are a lot of TV channels.
Response from 호텔파이종로 on Feb 8, 2023
저희 호텔을 이용해주셔서 감사합니다보다 나은 서비스를 위해 최선을 다하겠습니다

2/10 Terrible

Raymond

Stayed 1 night in Nov 2022

8/10 Good

Ekkarit

Traveled with group
Liked: Cleanliness, staff & service, amenities
It's OK .
Stayed 3 nights in Oct 2022

6/10 Okay

Myoungsoon

Stayed 2 nights in Oct 2022

10/10 Excellent

Inkyu

Stayed 1 night in Jun 2021
Response from 김성호 on Jun 17, 2021
고객님의 소중한 의견 감사드립니다 더욱더 편안한 호텔이 되도록 노력하겠습니다 감사합니다

8/10 Good

Changhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory - recommended to budget travellers
Overall it was okay for staying one night at twin room except two problems below. - hard to find the entrance as it was covered by surrounding buildings. - seemed the duvet cover was not changed daily as there was a hair on the cover with dust.
Stayed 1 night in Nov 2019

10/10 Excellent

Jomar

Liked: Cleanliness, staff & service
Very friendly staff and accommodating
Stayed 2 nights in Oct 2019
Response from kennyinnjr on Nov 27, 2019
Thank you for stayed our hotel. We will hope to see u soon:) Have a nice day :)

10/10 Excellent

Ruiqi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from KennystoryJN on Jul 27, 2019
感谢您的宝贵评价。我们将竭诚为您服务。

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The cleanliness and functionality of the amenities in the hotel
Stayed 6 nights in May 2019
Response from ian on May 28, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
The room is clean and new... I like the environment of the hotel
Stayed 6 nights in May 2019
Response from ian on May 28, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

MOHD, kuala lumpur, my

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like the room and location.
Stayed 5 nights in Apr 2019
Response from kenny on May 2, 2019
Hello Kenny Storyinn Jongno Thank you for using our hotel.

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
People were talking on the hallway and i could hear them inside my room.
Stayed 1 night in Mar 2019
Response from kenny on May 4, 2019
We apologize for the inconvenience. Thank you for using our hotel.

8/10 Good

Pablo

Traveled with partner
Liked: Cleanliness, staff & service
Everything was ok.
Stayed 1 night in May 2024

10/10 Excellent

YOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2回目の宿泊です。前回も今回もスタッフは同じ方で、とても人当たりの良いおじさんでした。 直前に土日含む連泊で予約したい時にこのホテルが空いていてラッキーでした。
Stayed 3 nights in Apr 2024
Response from front on Apr 30, 2024
저희 호텔을 이용해주셔서 감사합니다보다 나은 서비스를위해 최선을 다하겠습니다

8/10 Good

Ayami

Liked: Cleanliness, staff & service, property conditions & facilities
部屋は潔癖症でない限りは普通に綺麗だと思います。トイレとシャワーが一緒なので、韓国生活に馴染みがない方は少し違和感を感じるかもですが、慣れれば大丈夫かと思います。ホテルの立地はとても便利でした。ただ、韓国に馴染みがない方は人気がない通りなので、女性の方はちょっと怖いかもです。タクシーも途中までしか入りたがらなかったので、夜遅くに帰宅する予定の人は気をつけた方が良いかと思いました。私は女性ですが、個人的には四泊した中問題なかったです。一点だけ、部屋の配線の問題か、部屋のライトがちゃんとコントロール出来なかったので、仕方なく全部つけるか、全部消すかして対応しました。でも、総合的に良かったです！
Stayed 3 nights in Apr 2024
Response from front on Apr 30, 2024
当ホテルをご利用いただきありがとうございますより良いサービスのために最善を尽くします

8/10 Good

Yurina

Stayed 3 nights in Apr 2024

4/10 Poor

Tomita

Disliked: Amenities, property conditions & facilities
とてもシンプルで、ミニマリストの私にとっては不便はありませんでした。(アメニティや施設) ただ、アパホテルや東横インのようなシンプル綺麗ではなく、少し古びた感じがありました。 周辺は10分ほど歩くと、カンジャン市場や東大門などにも行けますが、ホテル周りは、奥まっていて、古めの住宅地で、少し怖い雰囲気でした💦夜は1人で歩きたくないと思いました。今回、私は韓国に住む知り合いと基本的に行動していたので問題なかったけれど、1人で泊まり、1人で周りを観光するとなるとリピートはしないです。
Stayed 2 nights in Apr 2024

10/10 Excellent

MIRANO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
古い建物ですが、掃除が行き届いており過ごしやすかったです。
Stayed 3 nights in Mar 2024
Response from front on Apr 6, 2024
当ホテルをご利用いただきありがとうございます私たちは常により良いサービスのために努力します

6/10 Okay

Ide

Stayed 2 nights in Feb 2024
Response from front on Apr 6, 2024
저희 호텔을 이용해주셔서 감사합니다보다 나은 서비스를 위해 항상 노력하겠습니다

8/10 Good

SEOKCHAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from front on Apr 6, 2024
저희 호텔을 이용해주셔서 감사합니다보다 나은 서비스를 위해 항상 노력하겠습니다

10/10 Excellent

Jiyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

SEONGMIN

Liked: Staff & service
Disliked: Cleanliness, room comfort
방음X, 청결?, 서비스 및 응대 GOOD
방음이 너무 안 좋은 옆방 윗방 앞방 대화 소리, 화장실 물 내리는 소리 다 들림. 방음이 안 되다보니 새벽에 잠을 잘 못 잠. 복도 걸어가는 소리, 떠드는 소리, 술주정하는 소리 등등의 소리 때문에 잠을 거의 못 잤음. 침구는 전에 사용하신 분의 머리카락과 먼지가 좀 있었고 바닥에 먼지들이 있었음. 욕실은 침구처럼 전에 사용하신 머리카락이 세면대에 있었음. 정리는 하시는데 꼼꼼히 안 하시는 듯. 이 외에 서비스 및 응대는 너무 좋았음.
Stayed 1 night in Jan 2024

10/10 Excellent

BongJoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
스탠 싱글
스탠다드 싱글룸으로 예약해서 이용해보았는데, 숙소는 뭐가 됐든 깨끗함이 1순위라 보고있습니다. 물건정리정돈 및 이부자리 청결 좋았습니다. 지하에 요깃거리 살것도 있는것도 좋았구요.
Stayed 1 night in Jan 2024

4/10 Poor

Jong hoon

Stayed 1 night in Jan 2024

10/10 Excellent

Naima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2023

8/10 Good

Kayo

Liked: Cleanliness, staff & service, amenities
設備はきれいめでしたが、床にべったりと何かが付着したままだったり、クリーンアップをお願いしても髪の毛がたくさん落ちたままだったので、床を水拭きしてくれたらベターでした。 でもソウルでこの値段ならきれいな方だと思います。 小さくてもいいのでテーブルがあると尚良しかと思いました。 バスルームが広くて良かったです。
Stayed 3 nights in Dec 2023

8/10 Good

YOKO

Liked: Cleanliness, staff & service, property conditions & facilities
年末の一人旅、明洞のホテルが高かったため妥協してこちらを選びましたが、思っていたよりも良かったです。受付の男性は日本語ができましたし、部屋は狭くても清潔でした。トイレと区切りのないシャワーは初めて使いましたが暖房をつけて寝たら翌朝には乾いていて不便はありませんでした。水の補充もありましたし地下にはウォーターサーバーもあり、カップ麺を作るのに重宝しました。CUまで徒歩3分、emartまで5分、最寄駅まで10分、東大門駅周辺まで15分程でした。ただ、最寄駅の鍾路5街駅はエレベーターがある出口を使うと横断歩道の位置関係から遠回りしなければならなかったので、私はスーツケースは重かったですが階段を使用しました。
Stayed 2 nights in Dec 2023

10/10 Excellent

SHINTAKU

Liked: Cleanliness, property conditions & facilities, room comfort
きれいでしたが、場所が少し不便でした。値段からみると問題ないとおもいます。
Stayed 2 nights in Dec 2023
Response from front on Dec 31, 2023
当ホテルをご利用いただき誠にありがとうございますより良いサービスのために最善を尽くします

10/10 Excellent

duk hee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from front on Dec 13, 2023
저희 호텔을 이용해주셔서 감사합니다보다 나은 서비스를위해 최선을 다하겠습니다

6/10 Okay

Geun Choul

Liked: Cleanliness, staff & service
생각보다 좁아요.
공간이 생각보다 좁아서 아쉬웠어요. 대신 청결과 로비 직원의 친절함은 좋았습니다.
Stayed 1 night in Dec 2023
Response from front on Dec 13, 2023
저희 호텔을 이용해주셔서 감사합니다객실이 좁아 불편하셨다니 죄송합니다보다 나은 서비스를 위해 최선을 다하겠습니다

8/10 Good

진영

Stayed 1 night in Nov 2023
Response from front on Dec 13, 2023
저희 호텔을 이용해주셔서 감사합니다보다 나은 서비스를위해 최선을 다하겠습니다

6/10 Okay

Pui Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from front on Jan 2, 2024
저희 호텔을 이용해 주셔서 감사합니다.더 나은 서비스를 위해 최선을 다하겠습니다

6/10 Okay

Jonguk

Stayed 3 nights in Nov 2023
Response from front on Jan 2, 2024
저희 호텔을 이용해 주셔서 감사합니다.더 나은 서비스를 위해 최선을 다하겠습니다

6/10 Okay

JEONGHUN

Liked: Cleanliness
관광지인근 숙소
광장시장,대학로,종묘 걸어서10분 남짓이라 위치는 좋아요. 깨끗한데 방은 좁습니다. 일본 비즈니스호텔정도고 침대는 많이 삐걱대네요. 그것 빼고는 괜찮습니디다.
Stayed 1 night in Oct 2023

2/10 Terrible

HYUNYOUNG

Stayed 1 night in Sep 2023

10/10 Excellent

Miho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel patient et serviable, chambre impeccable mais un peu petite (normal à Séoul). Insonorisation pas parfaite mais on a bien dormi. Climatisation efficace et discrète. Les alentours immédiats ne payent pas de mine mais les restaurants et transports sont accessibles à pieds sans problème.
Stayed 2 nights in Sep 2023

6/10 Okay

Byunghee

Business traveler
Stayed 1 night in Jul 2023

6/10 Okay

SIBAJI

Stayed 1 night in Jul 2023