Front of property

Reviews of Hostel Chloe

2 out of 5
Hostel Chloe
32-4, Jong-ro 16-gil, Jongno-gu, Seoul, Seoul

Reviews

8.6

Excellent

Rating 10 - Excellent. 40 out of 101 reviews" "
Rating 8 - Good. 48 out of 101 reviews" "
Rating 6 - Okay. 11 out of 101 reviews" "
Rating 4 - Poor. 1 out of 101 reviews" "
Rating 2 - Terrible. 1 out of 101 reviews" "

8.2/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first stay in Seoul and I loved it. The manager was kind and generally around during check-in hours if needed. Each floor has trash and recycling areas, used towel bin, and a clean towel cupboard. A shared kitchen is on the 4th floor with just about everything you need for simple food prep including a microwave, cook top, microwave, and water dispenser to refill water bottles. Rooms have room and bathroom slippers, a small desk, closet with a mini-fridge inside, and compact wet bathroom. If you haven’t travel to S Korea or many Asian countries before, the bathroom and towels might be an adjustment. Do some research on how to manage. It’s a little more effort than western bathrooms but practical and truly not a big deal. As others noted, the walls are paper thin between rooms, and during check in guests are asked to keep it down, but you’re at the mercy of the other guests courtesy level. I travel with earplugs and noise cancelling headphones, so it was fine for me. The location was great for restaurants, wandering the area, and for accessing buses and the subway. I could get just about everywhere I wanted to go on one bus without transferring (I prefer buses so I can see more of the city, but the subways are fantastic too). I would absolutely stay here again.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was very kind and made sure I had everything I needed to throughly enjoy my stay. Would most definitely book with him again next time I visit.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ian Cheuk Hong

Stayed 4 nights in Nov 2023
Response from Thomas on Nov 30, 2023
Thanks

10/10 Excellent

miz

Friendly and helpful staff, clean room near Insadong street near Tapgol Paek, lots of restaurants, bars and coffee shops.
Stayed 2 nights in Oct 2023
Response from Thomas on Oct 31, 2023
thanks

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities
Plain and simple. Great location. Exactly what I hoped for - friendly manager fluent in English. Right in the heart of the city. Can eat your breakfast on the 6th floor rooftop - 7 Eleven close by. Laundry available. 3rd floor no elevator.
Stayed 2 nights in May 2023
Response from Thomas on May 15, 2023
Thanks hope to see you again :)

10/10 Excellent

Willy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It's good
Stayed 4 nights in Mar 2023
Response from Thomas on Apr 2, 2023
Thanks Hope you enjoy great time in Korea :)

6/10 Okay

Joselle Gema

Traveled with group
Liked: Staff & service
Convenient and close to city center. You get what you pay for. Tiny room with much tinier bathroom. Too many strict rules. Short stay only.
Stayed 2 nights in Mar 2023
Response from Thomas on Mar 20, 2023
We will try better service Thanks

10/10 Excellent

Hong Kyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly nad helful staff. Clean and in good location.
Stayed 5 nights in Mar 2023
Response from Thomas on Mar 7, 2023
Thank you for stay our hostel I hope see you next time Thanks

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U get what u pay...the person in charge is responsive and responsible. Again...u get what u pay, and for me, it is reasonable and good
Stayed 3 nights in Aug 2019
Response from chang on Jun 15, 2020
Thank you for your review. I hope to see you again next time. Have a good day and good luck. chang

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Helpful staff.
Excellent, excellent location. Accommodations adequate.
Stayed 4 nights in Feb 2020

8/10 Good

Del

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room assigned to us was clean and beddings and pillow cases are all white and clean too. The room has small fridge and hair blower is available. The towels are all white but very small to cover your body but good enough to dry body after shower. The manager is very accommodating and very helpful to meet our needs to the extent of ordering food for us and helping us carry our luggage to the bus stop going to the airport. The rooms though are located on the 3rd and 4th floor with no elevator but the building has means to bring luggages to the room with the assistance of the manager.
Stayed 8 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend due to the value, location, and amenities. But fair warning - it is a small private room and bathroom with a very firm mattress. There is a kitchen (which we used to make breakfast) - it is also VERY small but efficient. The rooftop area was nice to relax and the access to a washing machine was a bonus!
Stayed 4 nights in Sep 2019
Response from James on Oct 17, 2019
Thank you for your review. I hope to see you again next time. Have a good day and good luck.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019
Response from James on Oct 3, 2019
ありがとうございました! 頑張ります!

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Sep 2019
Response from james on Sep 14, 2019
thank you for your feedback.

10/10 Excellent

Kyle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Osaka stay
My friends and I really enjoyed our stay here in Osaka, brilliant links to the underground services and close to the city. Would stay here again for sure!
Stayed 2 nights in Aug 2019
Response from James on Sep 8, 2019
Hi Kyle Thank you for your review. I hope to see you again next time. Have a good day and good luck. James

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our flight was delayed past check in hours - owners were accommodating to this. Thank you for staying later so we could have a good night!
Stayed 2 nights in Aug 2019
Response from Staff. Jin on Sep 2, 2019
Thank you for your feedback. We will try hard everyday. Have a good day. Thank you for your feedback.

8/10 Good

Mike, Manila, Philippines

Traveled with partner
Liked: Cleanliness, staff & service
The owner and manager is very accommodating. He assisted us in our check in. He let us leave our baggage during our last day even if we were already officially checked out. It's a hostel so don't expect much but generally its OK given that you booked it only as a place to sleep as most of your time during the day you are out on a tour.
Stayed 4 nights in Aug 2019
Response from James on Aug 30, 2019
Thank you for your feedback. Thank you. I hope you alway be Happines!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was walking distance to a lot of tourists attractions and eateries as well as the subway lines. It was also easy to get a bus to the airport.
Stayed 1 night in Jun 2019
Response from James on Jun 12, 2019
Thank you for your review. I hope to see you again next time. Have a good day and good luck. James

10/10 Excellent

Samuel, Washington D.C.

Liked: Cleanliness, staff & service, property conditions & facilities
It's so clean. Staffs are very kind and helpful. Very quiet and private.
Stayed 6 nights in May 2019
Response from James on May 28, 2019
Thank you for your review. I hope to see you again next time. Have a good day and good luck.

6/10 Okay

Katie

Liked: Cleanliness
Disliked: Staff & service
Good location, ok place
Hostel Chloe is in a great location and the room although very small is clean. My only comment would be that the pictures make it look as though there is a kettle in the room, this isn’t the case but there is a communal one in the hall. The owner and son seem pleasant enough but no one was around when we arrived and we had to ring and just leave luggage in the small office, then when we came back later we had to ring again and knock on a room door to find the guy working. There was a note to inform us and we could use the office phone so not the end of the world but slightly odd....maybe it was because it was a Sunday!
Stayed 1 night in May 2019

10/10 Excellent

Pol Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable Stay
Our stay was very comfortable, the room is ok for the size and even though we were located on the 5th floor and there is no elevator, we are comfortable. room and toilet is clean and well maintained, the owner helped us carry our luggage to our room on our checkin. though there is no elevator in the building, there is a mini elevator for your luggages which can carry your luggages from fifth to second and vice versa. Location is also very good since there are a lot of restaurants once you go out of the hostel.
Stayed 4 nights in Apr 2019
Response from James on May 1, 2019
Thank you for your review. I hope to see you again next time. Have a good day and good luck. James

10/10 Excellent

Enqvist, Manila, Philippines

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me just start of by saying that Mr. James is probably one of the most accommodating host that I have come across with. I initially booked the 2-bunk bed room for a 4 night stay, however, the room was unfortunately already booked for our first night, so Mr. James kindly upgraded our room at no additional cost for that night then gave us our originally booked room the following night. The hostel's location is excellent as it is walking distance from tourist spots such as Myeongdong, City Hall, Grevin Museum, Gyeongbokgung Palace and Star Avenue to name a few. Free breakfast of toast, jam, tea and coffee is also provided which is a plus for the budget conscious traveller. In conclusion, will definitely stay at this hostel again when we come back to Korea. This hostel deserves more than just 5 stars!! Extremely happy and satisfied. Thank you Mr. James for making our stay in Korea comfortable and hassle free :)
Stayed 4 nights in Apr 2019
Response from James on May 1, 2019
Thank you for your review. I hope to see you again next time. Have a good day and good luck. James

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but clean,near access to the station and lots of restaurants,coffee shop and convinience storre
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So good
it was so good. The room quite small but convenient.
Stayed 9 nights in Dec 2018

8/10 Good

Huynh Bich Tram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveler

The twin bunk bed room was comfortable and clean if you just want a place to sleep. Shower/bathroom area is very compact, but excellent hot water. Basic, but definitely a bargain in this prime location. Wifi works great and is posted on the mirror inside the room. Towels provided as well as toiletries. The hostel owner, James, was really helpful in accommodating our very late arrival into Seoul. He also held our luggage on checkout day as we went around town enjoying our last hours before catching the train back to the airport. The location is prime for Korean dining and shopping. Insa-dong is known as having the highest concentration of "traditional" Korean restaurants, and I enjoyed everywhere around the neighborhood! Just paces away from the hotel exit you will have tons of choices. Subway station is about 6 mins walking (Jongno-3-ga, exit 15). Plenty of shopping around, street vendors, and convenience stores. Bars and restaurants mostly open into the early dawn hours (~3am or so).
Stayed 2 nights in Nov 2018
Response from James on Dec 4, 2018
Thank you very much for your review. I wish you good luck and have a good day. I hope to see you again.

10/10 Excellent

Maksim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank's a lot, and best wishes from Russia
One of the beautiful exp. with guesthouse in Seoul. Situated in the historical centre of the city. A lot of interesting places you can reach by foot. Very clever and full of smile stuff, clean and normal size room, quiet area in and behind the window. Tasty breakfast. Thank you very much!
Stayed 1 night in Nov 2017

8/10 Good

zanikka, philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating staff
It was nice, walking distance from some attractions. And James is very helpful. The room rate is also affordable.
Stayed 5 nights in Oct 2017

6/10 Okay

Aiko, Japan

Liked: Staff & service
Convenient location
Located very close to Jongno 3ga station so it was convenient for me. The owner was very kind man. He let me check in earlier and I could borrow a transformer since I forgot it. Cleanness was normal. I think price is decent!
Stayed 1 night in Oct 2017

10/10 Excellent

Roy, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hostel. Owner is very nice and helpful
I had a good time staying in this hotel. The owner is very friendly and helpful
Stayed 2 nights in Sep 2017

6/10 Okay

Daisuke

Liked: Staff & service, amenities, property conditions & facilities
部屋は少し汚れなどがありましたが男一人旅には十分でした。
Stayed 1 night in Feb 2024

2/10 Terrible

Shinji

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1階2階が飲食店で匂いが最悪 トイレ・シャワー狭すぎ! シーツも替えないで連泊高過ぎ!!
Stayed 2 nights in Feb 2024

6/10 Okay

TOMOAKI

Disliked: Cleanliness

8/10 Good

Yusuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Manabu

Traveled with family and small children
Liked: Cleanliness, staff & service
場所は最高。朝食の美味い店もある。明洞、仁寺洞、廣藏市場まで歩ける。難点はエレベーターが無いことと壁が薄くて隣の会話がまんま聴こえること。寝ることだけに割り切ればコスパがいい宿。
Stayed 5 nights in Dec 2023

10/10 Excellent

CHEUNG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
The place is nice, quite nearby Railway station. The service is good. Thomas and the aunt are so friendly and very helpful. Even though it’s too cold for me to travel to Korea, I enjoy this trip and this hostel. Thanks so much. Hope to see you again.
Stayed 6 nights in Dec 2023

8/10 Good

Kazuaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本語が通じるので不安なく過ごせてよかったです。
Stayed 3 nights in Nov 2023
Response from Thomas on Nov 30, 2023
Thanks

8/10 Good

Naoko

Stayed 3 nights in Oct 2023
Response from Thomas on Nov 19, 2023
Thanks

10/10 Excellent

Minami

Stayed 3 nights in Sep 2023
Response from Thomas on Oct 10, 2023
Thanks

10/10 Excellent

AI

Stayed 6 nights in Aug 2023
Response from Thomas on Sep 29, 2023
Thanks

8/10 Good

Chiemi

Stayed 5 nights in Aug 2023
Response from Thomas on Sep 15, 2023
Thanks

4/10 Poor

sara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
寝るための利用であれば耐えられます。
Stayed 2 nights in Jul 2023
Response from Thomas on Aug 10, 2023
더 좋은 서비스로 노력하겠습니다. 감사합니다.

8/10 Good

NOA

Stayed 2 nights in Jun 2023
Response from Thomas on Jul 24, 2023
감사합니다.

10/10 Excellent

TOMOYASU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Thomas on May 24, 2023
감사합니다. 좋은 여행 되세요

8/10 Good

Masashi

Traveled with group
Liked: Staff & service
スタッフの方が日本語が話せるので助かります
Stayed 2 nights in May 2023
Response from Thomas on May 24, 2023
감사합니다. we wiil try do better service

8/10 Good

MIWA

Traveled with family
Liked: Cleanliness, staff & service, amenities
駅からも近く、日本語での対応もしていただき助かりました。寝るだけの環境であれば問題ないです。
Stayed 3 nights in May 2023
Response from Thomas on May 15, 2023
감사합니다. 더 좋은 서비스로 노력하겠습니다.

10/10 Excellent

Peilin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice price for this room. Clean and get everything you need. A little bit small but once again, you can’t find another place like this at this price!
Stayed 1 night in Apr 2023
Response from Thomas on Apr 6, 2023
Thank you for stay our hostel hope you have good time in KoreaHope to see you next time :)

6/10 Okay

Nantko

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hele kleine kamers. wel schoon en netjes, hele gehorige kamers ( dunne wand tussen de kamers ), alleen lift voor koffers. wel aardige eigenaar/personeel.
Response from Thomas on Jan 20, 2023
Thank you for stay here We will try do better service Thanks

8/10 Good

Junko

Liked: Staff & service, amenities
聴覚障害があり聞こえにくいと事前に伝えたところ、韓国到着後何かあればLINEでやりとりしましょう、とIDを教えてくれたり、チェックイン後も何かと気にかけて親切にしていただき、日本語もOKで心強かったです。滞在中は雪が降り毎日とても寒かったのですが、室内はオンドル、ベッドには電気敷布があり毎晩暖かく過ごすことができました。
Stayed 2 nights in Dec 2022
Response from Thomas on Dec 11, 2022
Thank you for comment we wiil try to do better service Thanks