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Reviews of Hotel Crown Itaewon

3.5 out of 5
Hotel Crown Itaewon
34-69, Itaewon-dong, Yongsan-gu, Seoul,, Korea 140, Seoul, ICN

Reviews

7.0

Good

Rating 10 - Excellent. 127 out of 642 reviews" "
Rating 8 - Good. 217 out of 642 reviews" "
Rating 6 - Okay. 185 out of 642 reviews" "
Rating 4 - Poor. 61 out of 642 reviews" "
Rating 2 - Terrible. 52 out of 642 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Gordon J

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
location was good. Too much traffic noise on street side
Stayed 25 nights in Nov 2021

10/10 Excellent

juan paolo eduardo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is very nice, walking distance to Itaewon strip.
Stayed 1 night in Dec 2021

8/10 Good

Arlene

Stayed 1 night in Nov 2021
Response from Reservation on Nov 30, 2021
Thanks for stay with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Reservation on Nov 15, 2021
Thanks for stay with us. We appreciate your feedback!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2021

4/10 Poor

Jovanny

Disliked: Cleanliness, property conditions & facilities
Honesty I wouldn’t waste my money on this place there’s definitely better places that are more affordable in the are for the price
Stayed 3 nights in Sep 2021

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you.
Great location, not too far from the park and nearby restaurants and convenience stores.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their rooms can run a little hot sometimes, but overall not a bad place to stay.
Stayed 1 night in Jul 2021

6/10 Okay

INPYO

Liked: Staff & service
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this was an average hotel. There was nothing unique about it. However, I didn’t dislike anything about it.
Stayed 1 night in Jun 2021

10/10 Excellent

nathan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Outdated venue
My wife and I came here for a visit to Seoul and was recommended by a friend to stay. However, when we arrived there was leftover snacks on the floor and the AC was not working whatsoever. As the title says, the hotel itself is outdated and does has not kept up with the typical conditions for a average hotel here in Korea. The only plus was the price point, but for a few more dollars/won, a love hotel would have been preferable
Stayed 1 night in May 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid at all costs. Much better options around.
Run down old hotel, it should be knocked down, the worst hotel in the area.
Stayed 1 night in May 2021

6/10 Okay

Lino

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
When u get in the hotel it looks really nice but once u get to the second building its kinda disappointing it looks old as hell and i smells weird
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Aged hotel, but very good prices. They have a pillow limit, which is annoying, and overall the hotel lacks amenities, but the location (15 min walk from Itaewon) places it convenient enough without being noisy. We got a "mobile discount" for 40 ish bucks but a friend got the same price without booking with hotels. It's definitely comfortable enough for $40.
Stayed 1 night in Apr 2021

6/10 Okay

grami

Liked: Staff & service, room comfort
Disliked: Cleanliness
Ok-ish place
Location was great. But the overall cleaning wasn't. One of rubbish bins was full and toilet wasn't flushed. Although other things were clean, those two made me bit uncomfortable.
Stayed 1 night in Apr 2021

6/10 Okay

jean mayimona

Liked: Cleanliness, room comfort
Not so bad
Stayed 1 night in Apr 2021

8/10 Good

Yerin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in.
Stayed 1 night in Mar 2021

8/10 Good

Yerin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a Yessssss!!!
It was very good. Accessible to the places we planned to go to. Happy to stay here.
Stayed 1 night in Feb 2021

8/10 Good

Yerin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Trip
Everything was amazing. I had a wonderful stay and will return in the future.
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly, helped us when we needed to find a pharmacy for a friend and even called the taxi. Clean room and awesome customer service
Stayed 1 night in Nov 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room I booked was not what I expected but the hotel staff was able to change my room and I was very pleased. Room was comfortable.
Stayed 3 nights in Aug 2020

10/10 Excellent

Derek

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2020

8/10 Good

Verified traveler

Stayed 5 nights in Mar 2020
Response from CROWN HOTEL on Apr 6, 2020
Thanks for stay with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great price! First time in Korea, will recommend staying here.
Stayed 1 night in Feb 2020
Response from CROWN HOTEL on Feb 21, 2020
Thanks for stay with us. We appreciate your feedback!

8/10 Good

MOONSOO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from CROWN HOTEl on Jan 21, 2020
Thanks for stay with us. We appreciate your feedback!

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2020
Response from CROWN HOTEL on Jan 15, 2020
저희 호텔을 이용해주셔서 감사합니다. 의견을 주셔서 감사합니다.

6/10 Okay

Glenn

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Staff were excellent and very polite. The old section of the hotel could use a renovation. It looks very outdated.
Stayed 3 nights in Oct 2019
Response from CROWN HOTEL on Jan 10, 2020
Thanks for stay with us. We appreciate your feedback!

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Stayed 1 night in Dec 2019
Response from CROWN HOTEL on Dec 30, 2019
Thanks for stay with us. We appreciate your feedback!

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Not worth the price
Beds and pillows are hard
Stayed 1 night in Nov 2019
Response from Crown Hotel on Dec 3, 2019
We are really sorry to bother you, we'll do our best to solve the complain, thank you for your opinion.

8/10 Good

Zorayda, Toronto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location and the staff are friendly. They helped me with translation and keeping our luggages agter we checked out.
Stayed 2 nights in Nov 2019
Response from Crown Hotel on Nov 26, 2019
Thanks for stay with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019
Response from Crown Hotel on Nov 20, 2019
Thanks for stay with us. We appreciate your feedback!

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 2 nights in Nov 2019
Response from Crown Hotel on Nov 20, 2019
Thanks for stay with us. We appreciate your feedback!

8/10 Good

Jayesh

Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Crown? Of which third world country?
Had to call room service to get toiletries such as a toothbrush was told no room delivery would have to come down to the front desk to get it... they eventually agreed to bring one by but I had to pay 2000 won for it plus tip. The room itself was not in very good shape and it smelled of cigarettes when we first entered. For the price and name I expected better wouldn't stay again unless it was heavily discounted
Stayed 1 night in Nov 2019
Response from Crown Hotel on Nov 21, 2019
We are really sorry to bother you, we'll do our best to solve the complain, thank you for your opinion.

10/10 Excellent

JOHN

Traveled with group
Liked: Cleanliness, staff & service, room comfort
The lovat
Stayed 2 nights in Nov 2019
Response from Crown Hotel on Nov 12, 2019
Thanks for stay with us. We appreciate your feedback!

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
easy walk to many restaurants but off of busy road. The decor and upkeep is dated and hallways are dingy. The bathroom had mold around roof and the door had black gunk near top and moving downwards.
Stayed 1 night in Nov 2019
Response from Crown Hotel on Nov 21, 2019
We are really sorry to bother you, we'll do our best to solve the complain, thank you for your opinion.

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
Quite a bit old hotel bit good for overnight stay. Close to everything and airport bus is just in front of the hotel
Stayed 1 night in Nov 2019
Response from Crown Hotel on Nov 12, 2019
Thanks for stay with us. We appreciate your feedback!

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Crown Hotel on Nov 12, 2019
Thanks for stay with us. We appreciate your feedback!

2/10 Terrible

Kichiu Kevin

Stayed 1 night in Oct 2019

6/10 Okay

Susan

Business traveler
Good location.
The hotel was in a very good location. The facility was old and didn’t have much amenities.
Stayed 3 nights in Oct 2019
Response from Crown Hotel on Oct 30, 2019
Thanks for stay with us. We appreciate your feedback!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Oct 2019
Response from Crown Hotel on Oct 25, 2019
Thanks for stay with us. We appreciate your feedback!

8/10 Good

James, Honolulu, Hawaii

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in almost the perfect location. My favorite Korean restaurant is literally next door and there's an interesting neighborhood just behind the hotel. Not to mention, Itaewon itself is just up the hill. Why the hotel doesn't get five stars is that the room is on the tight side; you have to suck in your stomach and thighs to get in between the bed and the small table.
Stayed 12 nights in Oct 2019
Response from Crown Hotel on Oct 25, 2019
Thanks for stay with us. We appreciate your feedback!

10/10 Excellent

John Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from Crown Hotel on Oct 11, 2019
Thanks for stay with us. We appreciate your feedback!