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Grand Mercure Shanghai Hongqiao

4.5 star property
Luxury hotel with a full-service spa connected to the convention center in Shanghai

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Grand Mercure Shanghai Hongqiao

Front of property - evening/night
Breakfast, lunch and dinner served
Premium bedding, minibar, in-room safe, individually decorated
Miscellaneous
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

7.8 out of 10
Guests liked the amenities.
  • Bar
    Bar
  • Spa
    Spa
  • Parking included
    Parking included
  • Room service
    Room service
  • Gym
    Gym
  • Kitchen
    Kitchen
The price is ₩85,689
₩99,913 total
includes taxes & fees
Oct 3 - Oct 4
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 2 Twin Beds, City View

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchenette
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, City View

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchenette
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Executive Level

Junior Suite, 1 King Bed, Executive Level | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Executive Level

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View, Executive Level

Premium bedding, minibar, in-room safe, individually decorated

Executive Room, 1 King Bed, City View, Executive Level

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cribs/infant beds
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchenette
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Radisson Collection Yangtze Shanghai
Spa
Free WiFi
Restaurant
Air conditioning
8.4 out of 10, Very Good, (422)
The price is ₩74,960
₩87,403 total
includes taxes & fees
Oct 3 - Oct 4
Radisson Collection Yangtze Shanghai

About the neighborhood

Map
369 Xian Xia Road, Shanghai, Shanghai, 200336

What's nearby

  • Hongqiao Int'l Pearl City - 2 min drive
  • Zhongshan Park - 4 min drive
  • Xujiahui Shopping District - 4 min drive
  • Former French Concession - 5 min drive
  • Jing'an Temple - 6 min drive

Getting around

  • Hongbaoshi Road Station - 8 min walk
  • Shanghai South Railway Station - 10 min drive
  • Hongqiao International Airport (SHA) - 14 min drive

Restaurants

  • ‪あじや - ‬4 min walk
  • ‪面屋毘沙门天 - ‬4 min walk
  • ‪大和田 - ‬8 min walk
  • ‪食堂开饭了 - ‬4 min walk
  • ‪御香海 - ‬4 min walk

About this property

Grand Mercure Shanghai Hongqiao

Luxury family-friendly hotel near The Bund
At Grand Mercure Shanghai Hongqiao, you can look forward to a free grocery shopping service, a coffee shop/cafe, and a garden. Treat yourself to a hot stone massage, hydrotherapy, or Ayurvedic treatments at Vita Spa, the onsite spa. The on-site restaurant, ?? L'Atrium, offers breakfast, lunch, dinner, and light fare. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and an electric car charging station
  • Express check-out, babysitting (surcharge), and a TV in the lobby
  • Guest reviews give good marks for the overall condition
Room features
All 364 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • LCD TVs with satellite channels
  • Balconies, separate dining areas, and kitchenettes

Languages

Chinese (Mandarin), English, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 128 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • ?? L'Atrium
  • 乐酒吧 Le 98 lounge

Things to do

  • Full-service spa
  • Health club
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • In-room kitchenette
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 25 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Kitchenette
  • Minibar
  • Restaurant dining guides
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Washing machine
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 250.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 per person
  • Rollaway bed fee: CNY 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the spa without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Mercure Accor Hotel Shanghai Hongqiao
Grand Mercure Shanghai Hongqiao Accor
Grand Mercure Shanghai Hongqiao Hotel
Grand Mercure Shanghai Hongqiao
Grand Mercure Hongqiao Shanghai Hotel Shanghai
Grand Accor Hongqiao Shanghai
Mercure Shanghai Hongqiao
Grand Mercure Shanghai Hongqiao Hotel
Grand Mercure Shanghai Hongqiao Shanghai
Grand Mercure Shanghai Hongqiao Hotel Shanghai

Frequently asked questions

Is Grand Mercure Shanghai Hongqiao pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Grand Mercure Shanghai Hongqiao?

As of Sep 26, 2024, prices found for a 1-night stay for 2 adults at Grand Mercure Shanghai Hongqiao on Oct 3, 2024 start from ₩85,689, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Mercure Shanghai Hongqiao?

Self parking is free at this property.

What time is check-in at Grand Mercure Shanghai Hongqiao?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Shanghai Hongqiao?

Check-out is at 12:30 PM.

Where is Grand Mercure Shanghai Hongqiao located?

This family-friendly Shanghai hotel is located near the airport, within a 10-minute walk of Xianxia Road, L'Avenue, and Intex Shanghai. Huangjincheng Road Pedestrian Street and Paramount are also within 1 mi (2 km). Hongbaoshi Road Station is 8 minutes by foot and Rugby Road Station is 9 minutes.

Grand Mercure Shanghai Hongqiao Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 267 out of 1000 reviews" "
Rating 8 - Good. 501 out of 1000 reviews" "
Rating 6 - Okay. 170 out of 1000 reviews" "
Rating 4 - Poor. 45 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chenxin

Stayed 5 nights in Jul 2024

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service
Hotel is rather old and outdated but service and convenience outdo .
Stayed 1 night in May 2024

6/10 Okay

Chung Yin Joseph

Traveled with family
Disliked: Amenities, property conditions & facilities
Rooms are aged and over the years which we have used this hotel on Xian Xia Road, hotel has only done the minimal to upgrade the tired conditions in the room. Not befitting a Grand Mercury designation. This stay was particularly upsetting as hair dryer did not work, shower head was replaced at our request, and toilet wasn’t flushing properly which we expected housekeeping to know and report to management instead of leaving us to complain which they fixed. We have no reason to keep using this Hitel except for the relatively good location close to banks and a walkable distance to two big shopping complexes. Accor Group shows little commitment to the Shanghai market.
Stayed 4 nights in May 2024

2/10 Terrible

Chung Yin Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

PHAKORN

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

Eric

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Great stay, the hotel handled everything well, special note to Miss Lavender for our checkout ; recommend
Stayed 2 nights in Feb 2024

4/10 Poor

Jeffrey

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not a 4-1/2 star property. 3 stars at best. The whole hotel is in desperate need of a renovation.

6/10 Okay

Bill, San Mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good / excellent for the money spent on this hotel. The only thing is the breakfast, nothing spectacular
Stayed 2 nights in Oct 2023

10/10 Excellent

Marko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for 3 weeks holiday & remote working!
It was a very nice stay at the Grand Mercure Shanghai Hongqiao. The whole facility looked new and decorated with good taste. All the staff were very friendly and helpful. The room was big and clean, good air condition, very fast WIFI. Convenient and quiet location. During our stay, the hotel staff Lavender Huang was especially helpful with our checking and managed our room upgrade with patience, kindness, and professionalism. She was also stationed in the executive lounge most of the time during our stay, and made sure all the needs from our remote working days were met with great service. We like her a lot and are very thankful to her. :) Also thanks to all the hotel managers, who handled our requests with flexibility, and always think the best for the hotel guests. If you want a reasonably priced, English-speaking-guest-friendly hotel, with good service, comfortable facility, nice staff, this would be your choice.
Stayed 6 nights in Sep 2023

8/10 Good

Jieshu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2023

10/10 Excellent

Junji

Stayed 3 nights in Sep 2023

10/10 Excellent

dinh

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The area and the staff was very nice and accommodating
Stayed 3 nights in Aug 2023

10/10 Excellent

KAM CHING

Stayed 3 nights in Jul 2023

10/10 Excellent

Zilin

Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2019

10/10 Excellent

JIAMENG

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious
It was amazing our room got the Japanese bear toys all over! They have some festival and randomly decorate the room. Feel so lucky! This is my usual hotel when comes back to Shanghai. Clean and spacious.
Stayed 3 nights in Oct 2019

8/10 Good

Vadim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip stay
Nice hotel in a great location
Stayed 2 nights in Dec 2019

8/10 Good

Roland, Barbados

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the speciality toilet. Automatic flush. Low gpf. Warm seat. I also liked the minimalist toiletries. I didn’t like the WiFi going in an out. Buffet Breakfast options didn’t change for the entire time we were there.
Stayed 12 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized rooms, Quiet, Well appointed. The only draw back was the siding bathroom door.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Kris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable stay. Area was convenient for local eateries and the subway was less then a 10 min walk away. Service was friendly and efficient and I will stay here again for the comfortable bed and simple and thoughtful amenities in the room. The washing machine was really useful.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1. Took long time to check out. 2staff serve 3guests, should be ok but it seems 1staff very unfamiliar with her job scope n the Japanese guest didn't understand what she was talking about. 2. Housekeeping staff very friendly n helpful.
Stayed 10 nights in Oct 2019