“Very dated and run down hotel, rooms needing an urgent refurbishment. There is a pub with a function room that are part of the hotel, where loud music continues playing until quite late.
Location is ok, breakfast had the very basic and while some hot options were ok, others were very underwhelming.
Overall, there’s way better options at similar night rates. Wouldn’t recommend.”
“A lovely stay at the Mercure Kenwood Hall ! Staff were so helpful with my mum who is 92 . Chloe prepared a lovely room and Lisa on Reception answered all our queries”
“We were staying here because mum was in hospital nearby and we live four hours away. Staff were very friendly about last minute extension of our stay. Rooms are kept clean as long as you remember to put the little sign out, otherwise staff are very helpful if you need anything.”