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ANDAZ SHENZHEN BAY, BY HYATT

4.5 star property
Travelers find a peaceful haven near MixC Shopping Mall with wellness options including Pilates classes and a refreshing pool for post-shopping relaxation

Choose dates to view prices

Andaz Shenzhen Bay, near MixC Shopping Mall, offers a perfect retreat after shopping. Recharge in the sauna, join yoga classes at the gym, or lounge by the indoor pool with sun loungers. Three distinct restaurants provide dining options to complete the experience.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is ₩508,799
₩593,260 total
includes taxes & fees
May 24 - May 25

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About this property

ANDAZ SHENZHEN BAY, BY HYATT

  • Luxury hotel near MixC Shopping Mall
  • Located close to Shenzhen Bay Sports Center and Shenzhen Bay Park, ANDAZ SHENZHEN BAY, BY HYATT provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Chinese cuisine. Pilates classes and yoga classes are offered at the gym; ANDAZ SHENZHEN BAY, BY HYATT also has a bar and conference space. Stay connected with free in-room WiFi.
  • Additional perks include:
    • An indoor pool along with sun loungers and a lifeguard on site
    • Limo/town car service, continental breakfast (surcharge), and self parking (surcharge)
    • Smoke-free premises, multilingual staff, and an elevator
    • Wedding services, free newspapers, and local meal delivery service
  • Room features
  • All 220 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
  • Other amenities include:
    • Baby baths, children's slippers, and children's dinnerware
    • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
    • Bathrooms with rainfall showers and designer toiletries
    • LCD TVs with premium channels
    • Wardrobes/closets, separate sitting areas, and separate dining areas

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  • Spa
  • Parking included
  • Free WiFi
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₩287,087 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 583.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately CNY 288 to 288 per person
  • Secured self parking fee: CNY 60 per day (in/out privileges)
  • Rollaway bed fee: CNY 583.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow photo shooting, video recording, interviewing, or filming activities for private or commercial use without permission.

We should mention

Pool access available from 6:00 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does ANDAZ SHENZHEN BAY, BY HYATT have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:30 PM.

How much does it cost to stay at ANDAZ SHENZHEN BAY, BY HYATT?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at ANDAZ SHENZHEN BAY, BY HYATT on May 24, 2026 start from ₩508,799, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ANDAZ SHENZHEN BAY, BY HYATT pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for CNY 60 per day. Limited spots are available.

What time is check-in at ANDAZ SHENZHEN BAY, BY HYATT?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at ANDAZ SHENZHEN BAY, BY HYATT?

Check-out is at noon.

Where is ANDAZ SHENZHEN BAY, BY HYATT located?

Located in Nanshan, this luxury hotel is within a 10-minute walk of MixC Shopping Mall, Shenzhen Bay Park, and Shenzhen Bay Sports Center. Mangrove Seashore Ecological Park and He Xiangning Art Museum are also within 6 mi (10 km). Dengliang East Station is 15 minutes by foot and Shenzhen Bay Checkpoint Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 52 out of 65 reviews
Rating 8 - Good. 10 out of 65 reviews
Rating 6 - Okay. 1 out of 65 reviews
Rating 4 - Poor. 1 out of 65 reviews
Rating 2 - Terrible. 1 out of 65 reviews

Reviews

Verified

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, amenities
Good location next to a nice mall. Excellent check in experience. Breakfast ok but generally bar and restaurant staff may benefit from more training
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
We visited a number of the top 5 star, all are very high standard with competition driving very high standards, this hotel in my opinion is the best all around hotel in Shenzhen, perfect location with bay/sea views, next to shopping Mali with many restaurants and shops to choose. An excellent hotel in all areas and will stay there again on my return to Shenzhen
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Lung Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very good service
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay, will visit again

Frank Kuang was very helpful upon checking in he explained a bit of history of the hotel. Tamsie Zhang handling my check out and upon request, she gifted me a very special Andaz luggage. Thh highlight of the stay was the hotel dog Max, the free daily happy hour and the Santa Clause present gifting moment. If there were newspapers it would be a cherry on top!
Happy hour with my gift from Santa
Beautiful Christmas tree at the entrance
This is Max :)
Stayed 1 night in Dec 2024
Verified

8/10 Good

Jiahui

Liked: Cleanliness, staff & service, property conditions & facilities
Love the design of the hotel
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
So cool good place
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, good outlay.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionally good

Excellent stay , will be back
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the lobby mini bar. This is delivered beyond expectations.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Yolanda

Liked: Property conditions & facilities, room comfort
Beautiful people in an amazing property. Will definitely return.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hardware and service. Will definitely come back again.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Pui Yuen

Liked: Cleanliness, staff & service, property conditions & facilities
awesome
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Hengching

Liked: Cleanliness, staff & service, amenities
all good
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Wai Kin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay… my wife thinks the bed was a bit hard. The duvet was a bit too warm and complimentary drinks can be better quality!.. but everything else is fine
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High tech
Stayed 1 night in Jan 2025
Verified

8/10 Good

Coco

The pillows and mattress should be upgrade
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Irey

Liked: Cleanliness, amenities, property conditions & facilities
沒有type C 插頭 衣帽間空調不好
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推的酒店

整體細節太棒了下回出差會再來
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

ZHAOSEHNG

Liked: Cleanliness, staff & service, property conditions & facilities
整體來講質素不錯，尤其是早餐選擇很多。不足的是一些細節，這和職員的見識和自身悟性有關。
Stayed 1 night in Feb 2025
Verified

4/10 Poor

PEI-CHUN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
隔音很不好，三更半夜隔壁房間的關門聲都聽的很清楚，外面在施工也是一大清早就開始敲。
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超棒的设计 体验很好
Stayed 1 night in May 2024
Verified

10/10 Excellent

LAN CHING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

會想去第二次的酒店

服務好好，成間酒店沒有舊式的櫃檯，辦理服務時與客人近距離接觸，感覺十分親切。酒店設計新穎，早餐質素普普通通，沒有什麼特別。由5:30至7:30有免費的酒水及茶點供應
Stayed 1 night in May 2024
Verified

10/10 Excellent

Ming Yuet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Andaz一如既往的好

整個體驗，無論服務，餐飲，和住宿都非常好，唯一美中不足的是樓上浴室排水的噪音和浴室的水壓很不夠。
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很不错
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Jin Juan

Stayed 3 nights in Jan 2026