Shinkoiwa, Tokyo hotel rooms at the Okura Hotels & Resorts

"Easy check-in, easy check-out. Rooms are a little more spacious than standard Tokyo sizes. AC and dehumidifier works well. "

"Room size was Ok,but thd main issue was yhe bath Tub which is so high that if you knee issues then very difficult to go in andbout.The hotel staff provided thd stool,but still an issud as thd bathroom is so small."

"Great location - right in the heart of shinjuku. However room was tiny - was a struggle for two people plus two large suitcases. Also Godzilla terrace is closed"

"This was my least favorite hotel in Japan. It seemed like a very large convention type hotel that was very impersonal. It felt very cold and lacked the Japanese hospitality. The rooms were outdated and overpriced for what you get. The staff were not so friendly as we came to expect based on staff from the other hotels we stayed at in Japan. I think if you are coming to Tokyo, I recommend staying in Shibuya instead of Shinjuku. We chose the hotel based on the reviews. I was hoping to end out Japan trip staying at this highly rated hotel and was so DISAPPOINTED! I would have loved to end our trip at one of the other hotels we stayed at in Tokyo and Kyoto. I would NOT recommend Keio Plaza hotel. "

"Convineint for travellers who are arriving late at night. Located in the departure area, there's no need to worry about transportation. The rooms r clean modern and quiet. If you r hungry there r food available really close. Would stay again"

"Rooms are dated, cramped, and our bathroom constantly smelled of pee. Carpet and bathroom had a lot of stains. The lobby and staff are great, but the room was disappointing. We will not return."

"Everything was good "

"The room was lovely and large, with wrap-around windows and a great view of Tokyo Tower. There was a separate room with shower, bath and sink, and a "throne room" with an incredible sci-fi toilet that opened and closed when it sensed you coming in or leaving the bathroom. Since we booked through Expedia, we were told we could enjoy a free drink in the bar, but were disappointed that the only drinks offered with the Expedia coupon were wine, beer and soft drinks."

"The hotel experience was nice. However the hotel advertises airport taxis and we were told a taxi was waiting for us outside. The taxi was a scam and stole my credit card. I trusted this hotel and paid the price. Never again."