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"The property was clean and had many amenities that made the stay pleasant, such as coffee pods, paper towels, pool towels, and tea. The area was quiet except for a few dogs who barked occasionally. The only negative item was that the freezer portion of the refrigerator was frozen over with frost. "

"Since the beginning of my stay I have been calling the management team as well as the financial team to receive receipts for my stay and both entities have been very unhelpful and stopped responding to emails and answering the phone. This has been ongoing for my entire 23-day stay and still has not been resolved. When I arrived to the location, there were many windows left open so the villa had many mosquitos and bugs inside. When the cleaning company came I asked if they can close all windows...