"One of the best solo weekend trips I have ever had! I stayed for 2 days (one night) and had a wonderful experience overall. Check-in was a little underwhelming, it was busy at the Riverside reception were I was dropped off. I initially felt overlooked, until another staff member quickly noticed, welcomed me and reassured me about the wait. Not quite the arrival I expected from a hotel of this standing, but thankfully it was the only lukewarm moment of my stay.
My room on the Parkside of the structure was a wonderful surprise : much better than the photos! Spacious, with a fantastic view, a balcony off the bathroom, firm mattress and a pillow menu that made me melt. I loved the robes, spa bag, slippers, complimentary water and lovely turndown service.
I came for the wellness and thoroughly enjoyed it: saunas, pools, nap on the rooftop terrace, more sauna and a great massage. I also enjoyed exploring the corridors, the impressive decor, the celebrity portraits and the delightful light background music.
Breakfast was excellent! I especially appreciated the chicken sausage and almond milk as someone who avoids pork and dairy. The staff throughout the rest of my stay were warm, smiling and helpful. Pupp Café patries were delicious. Check-out was fast smooth. Really happy with my stay!"
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