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"Nice hotel "

"The hotel property is absolutely beautiful and well taken care of. The room had some cute little cheeky decor that made it unique and I loved that. The two pools are fantastic amenities. The pool near Toasted Coconut is a little louder than the other, as to be expected with the bar right there and that provides a different vibe so you can kind of take your pick. The other pool is a little calmer which was nice, too. There’s a ton of yard games if you need a break from the pool. The free shuttle to Old Town is also such a nice feature - especially since I was traveling solo, it was a safe, comfortable option for me to go and grab dinner. It put my mind at ease. I definitely want to come back with my family. I know they will love it, too!! The one thing I didn’t love is you can definitely tell when the day-passers show up. Things got louder and a little messier, for lack of a better term. But at least that wasn’t until the late afternoon."

"The staff was incredible the whole stay. They really made it feel like a home away from home. Can’t wait to be back"

"Room was so comfortable! Pool was great and staff phenomenal! I would definitely come back"

"Upscale and very clean property great amenities rooms are clean and very nice views and great balconies. Heated pool is phenomenal and new chairs help freshen up the poolside experience. Only negative is the parking is no longer valet and I was very concerned as a resident I would not have parking Saturday night when we returned"

"Really cool rooms. Good breakfast and gym. Do watch out that parking and the sauna are require payment when you get there. "

"The location is super convenient in the midst of the food and entertainment. Some of the front desk staff were unfriendly but all the valets were excellent. While the recent physical upgrade were noticeable the housekeeping service needs a lot of improvement. The bath tubs appeared not to have been cleaned regularly and the floors were not swept regularly. This is the second visit of me and family since March last (four rooms each time) but will be reluctant to stay there again."

"I have been frequenting this resort for over 10 years and I am a Hilton Honors member. I was at this resort two mothers days ago and enjoyed our stay. Seeing it had just had some improvements and rebranding we thought to utilize some of our available points to staycation this Mother's Day as well. What a disaster. The service, the valet, the amenities, not even close to what they previously were. The hotel booked a wedding, two proms, and had the holiday guests. They clearly did not plan for such a crowd. The valet wait was over an hour to drop off the car and almost two hours to pick it up. Ended up having to uber and missed our dinner reservation. The pool was so crowded no spaces were available to lay down. The beach was full of seaweed and unswimmable. Service by the pool was horrible. Asked three times for ice and water and never received it. Ordered a frozen drink and food and the drink arrived over 30 minutes later melted. The entire floor we stayed on reeked of marijuana and had kids running up and down. Couldn't sleep because of the noise. Mother's Day brunch was so crowded the restaurant offered a discount for people to take it in a bag and eat somewhere else. Truly ruined the Mother's Day weekend. "

"It is sad because I stayed at this hotel several times before and never had any complains. This time ,my room did not have all the towels needed the first day , the hair dryer was broken , toilet seat loose from the floor , no dj on the pool which is one of the things made us come back all the time . The people from the valet parking did not understand that we want only parking for a day and they want to charge us for overnight , specially JENIFER the parking supervisor was very rude . I will start exploring other places . His hotel is not as pleasant at is used to be"