신시내티 남서부에서 하우스보트 검색

“Awful smell in room ”

“The television did not work on arrival, and it took the staff person 3 hours to come fix it. The was no microwave in the room, no coffee pot, and there was no breakfast or coffee in the lobby in the morning at 7:30 am when we left. Our key card quit working and I had to make 3 trips to the office and it still never worked again. The staff person was terribly unhelpful! I had to wait outside my room for a 1/2 hour because my husband was in the shower and couldn’t hear me knocking over the fan in...

“Room was clean bed was comfortable. Breakfast was good. The pool area was nice. Exercise room was spacious with good equipment. There were no wipes for the equipment that would be helpful for the future”

“항상 만족하는 드루리 숙박입니다. 그런데 이번에는 한밤 중에 화재경보가 울려서 잠을 잘 못 잤습니다. 그 상황에 대한 어떤 설명도 없었고, 체크 아웃할 때 까지도 사과 한마디 듣지 못했습니다. 많은 숙박객들이 새벽에 경보에 놀라서 호텔 밖으로 나와야했던 상황에 대해서 누구도 설명도, 사과도 안하는 것은 도저히 이해하기 어려웠습니다. 드루리가 문제를 처리하는 방식을 처음 제대로 들여다 본 결과 신뢰하기 어렵다는 생각이 들었습니다.”

“Staff was very friendly and helpful throughout our stay, which we appreciated. However, the room cleanliness could use improvement. There was visible mold buildup around the shower door/corner area, which made the bathroom feel less clean than expected. Hoping they can address the maintenance issues because the service itself was great.”

“Location to airport”

“It was great stay for me and I felt like I am at my home ^^”

“Can get better parking lot”

“Quick drive to the airport. You can not use their airport shuttle if you book on Expedia or third party app. But other than that it was a nice hotel”

“The hotel is fine, just not very clean. The linens in our first room were dirty and there was a large stain on the chair. We asked to change rooms and they did change it with no problem. We had a 3 night reservation and only stayed 1 night just because it was pretty dirty. We ended up staying at the Spring Hill suites around the corner for our remaining 2 nights. I will say the staff were very friendly.”