Find hotels near St. Charles Village Park, St. Charles from ₩98,802

"Clean room. Front desk night staff was friendly. Good location. "

"Was given the wrong room but staff made it right room was clean "

"Clean rooms. Staff was friendly and helpful "

"No, everything was terrible"

"Hot tub was hot, pool was chilly, all staff very friendly! "

"The parking lot flooded during our stay and we had to move our vehicle in ankle-deep water at 9:30 pm—only because we happened to look out the window. There was no warning from management that that side of the lot floods, even though it’s apparently a known issue and it had been raining all day. The room also had several problems: an unpleasant smell, very poor lighting, and no full-length mirror. We were in town for a dance competition, so it made getting our dancer ready much harder. To make matters worse, we were woken up both nights in the middle of the night by people fighting near our room. We notified staff, but nothing changed. Overall, management needs to communicate known issues like flooding and do a better job addressing disturbances and maintaining the rooms."

"1 of the most important th8ngs failed us. Hot water!! 15-20 minutes to get it Had to let the shower run"

"Bad"

"Breakfast was good. Room was clean, nice & upstated. The pool has seen some better days though."