“From the moment I checked in, there was zero hospitality. No smiles, no welcome- nothing. I arrived early and was told my room wasn’t ready which is understandable so my husband and I spent the day at the lake and arrived an hour after checkin time. The room had small dead bugs around the sink and we had to start swatting flies and mosquitoes as we were unpacking. I messaged the hotel to let them know and ask for bug spray. I was informed that they didn’t have any. They directed me to go...
“From the moment I checked in, there was zero hospitality. No smiles, no welcome- nothing. I arrived early and was told my room wasn’t ready which is understandable so my husband and I spent the day at the lake and arrived an hour after checkin time. The room had small dead bugs around the sink and we had to start swatting flies and mosquitoes as we were unpacking. I messaged the hotel to let them know and ask for bug spray. I was informed that they didn’t have any. They directed me to go...
Karen