"Overall, my stay was pleasant. I liked my room (slight upgrade), and the location was great for my needs.
My biggest 'issue' was the lounge. I ordered a double gin and soda. I watched the bartender pour my drink with his back to me (usually, customers like to see drinks being made). And he free-poured it. How does he know he's poured 2 ounces of gin? This is my usual drink, and I know for certain it was not 2 ounces, even though that's what I paid for. The soda water was so warm that the little ice he put in my glass had melted by the time I got to my room. I could barely taste the gin. Furthermore, they had no lemons or limes to garnish my drink (except for some dehydrated citrus, which doesn't offer any flavour to the drink). The bartender needs a bit of training on how to make cocktails.
Lastly, I thought it very odd that guests had to pay for a bag of popcorn (most hotels offer small treats like this to their guests). It was fine, $5 is reasonable, just didn't expect to have to pay for it."