Stratford, Phoenix hotel rooms at the Highgate Independent

"Disappointed how i paid for free breakfast and only got a voucher. There were hidden fees and spas and pools that didn't exist "

"Workout room was decent, pool/spa was relaxing. The staff was absolutely amazing! Only con was there was a blood stain on my sheet, I called and they immediately came and changed my whole bedding."

"Easy check-in. I felt safe and appreciated the security. The kitchenette was convenient. The pillows were lumpy but other than that the bed was comfortable. "

"We enjoy everything about this hotel. "

"It was an ok place for the price. But my room never got cleaned before and during my stay. Never got replacement of clean towels. "

"Would definitely not recommend. After one hour in the room, we had to leave and ended up staying at another hotel in the area. The horrible dog excrement smell that they attempted to cover with copious amounts of carpet deodorizer were just overwhelming. It made us all sick at our stomachs and suffering with headaches as well. No refund was offered and had to pay an additional charge at a different hotel. Staff was friendly enough. The rest was a short lived horrible experience."

"Lovely pool with waterfalls, cold water though. Spa experience was very good! Highly recommended massage. Our room looked pretty dated. The dresser drawer literally wouldn't close. Don't bother paying for a poolside. We were down a hall with 0 view front or back. Talked to resort host, they offered 0. Bar/Restaurant nice. It was super busy, but still great service, especially by older gentleman bartender. "

"Clean room great staff "

"Staff didn't have the time of day. There isn't an obvious entrance. They make you pay for use of water/electricity and other amenities but they don't give you any in the rooms. It was cold, stagnet and was like staying in an elevator. Very over priced but so happy for the company I had."