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"Rooms were very nice and clean. Staff were friendly. Maintenance teams were always pro active to keep on top of any defects which I liked. 3 pools. Only a 5 min walk up the hill from the main Los Cristinaos nightlife so it’s not that big a deal like some people have complained about. Would I go back ? Absolutely "

"Great location. Pretty facilities. Great breakfast. Helpful staff. Great pace for a few days in Santa Cruz. "

"Tranquil and clean. Very relaxing stay with great views from the rooftop gym and pool area "

"Amazing view from the balcony, we can hear the waves even on the 10th floor. The room was spacious and clean"

"Staff in club lounge were amazing. We did go for breakfast in general restaurant and it was a bit hectic so we kept to the club lounge for our remaining stay. Our housekeeper Nancy (749) had our room spotless and was friendly, in fact all the staff in the hotel are friendly and this makes for an inviting and relaxing stay. We have stayed 5 times now and will return with preferred club. 3 out of 5 have been club so we obviously enjoy the extras that club offers, in particular the terrace and of course club lounge for breakfast. Oh also the live music at breakfast really does make you know you’re at a premium hotel. Feliz Navidad 🎄 Robert and Anne x"

"Place was clean. Staff was really helpful! The lady at the desk is a superstar! I really should have found out her name! The hotel is amazing! Food Amazing! "

"Very nice atmosphere, quiet area, lovely staff, apartment is spacious, good amenities, would highly recommend "

"Nice hotel, nice pools, good entertainment, fresh (very cold) pools. Good food. "

"Great hotel! "