The Brecks, England hotel rooms at the Best Western

"Breakfast short staffed and one coffee machine not working leading to queues and shortages of certain items"

"The Wilde is a very well located, quite new hotel in Cambridge. It offers excellent value for money and has a very friendly team. We’d happily stay there again."

"Ordinarily a very impressive hotel (4th stay in as many years) however on this occasion we were left thoroughly disappointed. Shower faulty in the room which led to the bathroom flooding alongside a failure with the lift leading us to be stuck in the lift meant the whole experience was terrible"

"Our room was very clean and nice . It was on the first floor above the lobby /toilets which has piped music from 7.30am until late into the evening which could be heard all day in our room. It was also positioned in the alley side of the building next to the pub which is also noisy . So maybe not the hotel to stay in if you’re hoping for a quiet get away . "

"Nice location. Clean rooms and good breakfast. Staff very helpful and knowledgeable. "

"Staff are very good but the hotel could do with some investment. "

"Very clean in all areas , exceptional staff well maintained hotel with an excellent attention to detail & customer satisfaction"

"Warm welcome from all staff. Clean and comfortable. Really good food, served with a smile. Our second stay and would definitely return and recommend to others."

"The hotel was lovely very nice room and spa facilities were good. Pool a bit small but perfect for a dip. Unfortunately the music from the reception area was booming all day and night so I got little to no sleep. Very disappointing when on a business trip and needing to be well rested the next day. By 11.30 pm I went to reception and asked them to turn it down. Originally I had thought it was some kind of disco from the restaurant it was so loud! The guy behind the counter was apologetic and turned it off. However it was on again at 6am!! So my advice to anyone thinking of staying in this hotel is to ask for one of the rooms in the outhouses NOT the main hotel, if you want some sleep anyway!"