“The room was clean the property is close to Biltmore estate and lots of other things to do. The issue was the extras the fitness room was out of order, the hot tub at pool was out of order, the luggage cards are a triangle shape and not very sturdy I had two people tell me they tipped over while full one taking a lady with it to the ground. The second day the television went out and we were told it was a city wide problem, hard to believe the whole town lost television for four days.”
“The bathroom situation was really the only part of our stay that was not great. Both the shower & sink drains were clogged. When showering it was more like a bath, it was terrible. Made sure we told the front desk when we checked out.”
“The bathroom door was like a closet folding door with no lock. It was an issue with a 2 year old. They had no cribs. There was no vent in the bathroom so we had to do our makeup in the room without the light we needed that the bathroom had since the bathroom was always fogged up. The outside door by our room did not work with our cards. It always smelled like Marijuana in the parking lot by the apartments nearby. I did not like this place at all. We even asked them to clean once and all they did...
“I was initially given a room that had a failing air conditioner and the TV did not work. I asked for a room that had a working air conditioner. We then had to move to a different room which was then noticeable cooler, however, the TV still did not work in the new room either. Luckily I brought my laptop so we were able to watch a movie on my laptop.
Also at check- in the receptionist gave me no parking passes. Subsequently I was told by the second receptionist that same evening that I was on...
계획이 변경되어도 안심무료 취소가 가능한 호텔 예약
마음에 딱 맞는 옵션약 100만 개의 전 세계 숙박 시설 검색 가능
