“Unfortunately the restaurant was closed due to the top Chef leaving. Expedia knew this and didn’t get back in touch with me to let me know or send me an email very disappointed in Expedia .The couple who run the establishment are lovely and very helpful. Breakfast is excellent.”
“Lovely hotel! Beautiful interior and comfy beds. Unfortunately the bar and restaurant were shut so that was only disappointing part. Other then that was lovely”
“The room was clean and bright, the pull out sofa bed was a bit short for an adult and we weee above the kitchen which was noisy at closing but done by 10pm. Great staff, pretty location.”
“Friendly staff. Room was clean. It’s located in the city centre easy to walk around the shops and beaches. It’s on a hill, so one must walk down steps to the beach or take a tram. Food in town was not ideal: I tried a few based on reviews or recommendations, but was disappointed. Parking in town is a nightmare. The hotel provided on street parking £5/night, but it’s difficult to find a spot. There are some lovely shops around the corner, some antiques and soaps, where worth a visit.”
“- The shale beach across the road was the most amazing I have ever seen.
- The menu is misleading. My husband wanted NO ALCOHOL beer because he is allergic to alcohol. The NO ALCOHOL beer on the menu said 0.0% alcohol. What arrived was what the waitress said was NO ALCOHOL but it actually was 0.5% alcohol. We sent it back, and I did tell the waitress the menu was incorrect and that she should mention it to management, but she did not seem interested in doing anything about it.”
“Sadly, this was a bad experience. I booked via Expedia where the hotel was advertising a Michelin trained chef and a restaurant. I travelled solo 145 miles for a two night break purely because of this. Upon arrival, I was disappointed to learn the restaurant closed last year. I expressed this disappointment in very civil tones, explaining this was the only reason for my visit. I asked the owner Stacie if I could therefore cancel my second night and obtain a partial refund for it. Stacie agreed...
“Large room with all the basics. Old building but clean . Street noise could be heard.
Good location/ easy to walk to from train and to get around.
Staff were were efficient.”
“I had a very comfortable stay and enjoyed my stay. I booked a single room and would say it was a small double. Well furnished with good ensuite facilities. The hotel was clean and well managed, corridors to the rooms was a little tired in places, but public areas and bedrooms were immaculate. A good selection of continental and full English items available for self-service at breakfast. Friendly helpful staff throughout the hotel. I used the swimming pool and enjoyed an early morning swim, I...
“My second stay in as many weeks. Room was a good size, bed was really comfortable. Greeted by a friendly bloke on reception who gave me my key. Good supply of tea, coffee, sugar and milk sachets in the room. Brilliant location for the cricket ground as well asbthebtown centre. All in all good, can't fault it with the competive prices”