디럭스 스튜디오 스위트, 킹사이즈침대 1개, 금연 | 분사식 욕조

베이몬트 바이 윈덤 노스우드 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 노스우드
2426 Oregon Rd, Northwood, OH

이용 후기

4.8
평점 10 - 훌륭해요. 847개 이용 후기 중 73개" "
평점 8 - 좋아요. 847개 이용 후기 중 138개" "
평점 6 - 괜찮아요. 847개 이용 후기 중 159개" "
평점 4 - 별로예요. 847개 이용 후기 중 153개" "
평점 2 - 너무 별로예요. 847개 이용 후기 중 324개" "

5.0/10

청결 상태

5.6/10

직원 및 서비스

4.0/10

편의 시설/서비스

4.6/10

숙박 시설 상태 및 시설

4.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Claudio

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A nightmare.
2024년 5월에 2박 숙박함

2/10 - 너무 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dont book here. The entire property is in terrible condition. We endrd up leaving.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 27일
Hello John, We are sorry to hear about your experience and appreciate your feedback. We will share your comments with our team for further improvement. If you have any further concerns, please do not hesitate to contact us.

8/10 - 좋아요

Naomi

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
The best part was the excellent bed and overall cleanliness of the linens, room, and public areas. The check-in was slow, even though I'd already paid online weeks before and the staff was not very engaging. This property is apparently undergoing massive renovation, so much of it was closed off, including the pool. The entry portico was damaged and parts were laying about on the ground. Based on first appearances and check-in, I was unsure about staying there the full 3 nights we had reserved. However, the room was a pleasant surpise. Small, especially the bathroom, but the shower was good, the fridge worked (even re-froze my ice packs), and the key card worked easily. Note: even though the website didn't mention complimentary breakfast, a modest one was available in a large and comfortable room.
2024년 5월에 3박 숙박함
답변 제공: Manager 님, 2024년 5월 18일
Hello Naomi,We are pleased to hear that you found the bed comfortable and appreciated the cleanliness of our property. We apologize for any inconvenience you experienced during the check-in process and we appreciate your understanding regarding our ongoing renovations. We are glad you enjoyed the amenities in your room and were pleasantly surprised. Your feedback on the breakfast offering is valuable, thank you for sharing your experience with us.

2/10 - 너무 별로예요

Jerone

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
I was afraid Uber wasn't going to pick me up after being turned down the 6th time but ride showed
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 11일
Hello Jerone,We apologize for any inconvenience you experienced with Uber pick-ups. Your feedback is valuable, and we will share it with the relevant teams for improvement. We hope the rest of your stay was enjoyable, and we look forward to welcoming you back in the future.

6/10 - 괜찮아요

Patricia

가족 여행
별로예요: 숙박 시설 상태 및 시설
Person at desk was talking to his friends on phone and not really paying attention. rooms were ok, sheets was dirty…..
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 10일
Hello Patricia,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us and has been shared with the appropriate team members for review. We strive to provide excellent service and will address this matter internally to ensure it does not happen again. Thank you for bringing this to our attention.

10/10 - 훌륭해요

TySean

2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

CHARLENE

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is being ran by people living within the motel....half of the rooms are full of dirty materials like old sinks, beds, etc. I did it for work BUT NEVER AGAIN!!!
2024년 4월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 26일
Hello CHARLENE, We regret to hear about your experience. Your feedback is valuable to us as we strive for improvement. If you have any further concerns, please contact management for assistance.

6/10 - 괜찮아요

Ottis

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property had plenty of parking which was nice having a boat in tow. The room required quite a bit of maintenance due to neglect of keeping things up over the years. The light above the bathroom sink was filthy along with the shower. Molding was falling off the wall. Might have been a nice motel at one point but I have no respect for Wyndham hotels allowing their properties to reach this kind of state.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Ottis, We appreciate your feedback and regret to hear about the maintenance issues you encountered during your stay. Our team will address the concerns raised to uphold our standards. Your comments are valuable for our improvement.

2/10 - 너무 별로예요

Stephany

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible experience from start to finish. Spent an hour checking in as the t couldn’t see I’d paid for my room. Expedia was wonderful and got the it straighten out. Went straight from our 9:45 check in to Subway, got to our room at 9:55 and 2 lamps were unplugged, my husband checked the third and found a stripped cord. There was mold in the bathroom and on the ceiling. Very noisy. The entire 30-40 minutes we were in the room w e heard arguing & banging noises from the adjoined room. We checked out at 11 pm. This place is a fire hazard, it’s dirty, I didn’t feel safe sitting on the bed. I wouldn’t let my animals sleep, let alone charge people. Sleep in your car. Don’t waste your time or money. Also if you DO stay have $50 cash for a deposit.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Stephany,We're sorry to hear about your experience. We appreciate your feedback and will address your concerns internally. If you have further comments, please reach out to our management team directly.

2/10 - 너무 별로예요

Evelyn

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was dirty and didn't look like the pictures on the website. The shower curtain rod was broke and it had been replaced but the broken one was still attached. there were cobwebs around the room. The section of the hotel we stayed in seemed like people were living in the rooms around us. we were woken up in the morning with people yelling in the halls and someone was actually cooking in the room that was attached to our room. We could see the outside and even feel the air coming in around the air conditioner/heating unit as well as around the window frame. The bathroom walls looked moldy and so did the caulking around the bathtub and the toilet didn't even have any around it. The room was totally different than the pictures on the website.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Evelyn,We regret to hear about your experience. We recommend guests reach out to our management team regarding any concerns for further review. Our team continually works to ensure our guests' comfort and satisfaction. Thank you for bringing these issues to our attention, as it helps us improve our services for future guests.

2/10 - 너무 별로예요

Jody

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
TV did not work when I inquired about it I was told there wasn’t a maintenance man on staff. Bathroom vanity dirty with dried spilt coffee.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Jody,We regret to hear about your experience and appreciate your feedback. Our team is dedicated to ensuring all amenities are in working order, and we apologize for any inconvenience caused. Rest assured, your comments will be shared with the relevant departments for review and improvements to be made.

10/10 - 훌륭해요

Todd

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Still just getting settled in but everything is fine.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Todd,We appreciate you taking the time to provide feedback on your recent stay. If you have any further comments or need assistance, feel free to reach out to our management team for further assistance.

6/10 - 괜찮아요

Michelle

2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 1일
Hello Michelle, We appreciate you choosing our hotel for your stay! Please don't hesitate to contact us directly with any feedback you may have to help us improve our services for the future.

4/10 - 별로예요

Rene

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
TV doesn't work. Things just seem in disrepair. We will see how the night goes. Just hoping to sleep well enough and leave quickly in the morning. Probably wouldn't have stayed...the lobby is very unwelcoming...if I thought there were better options.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Rene, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us for improving our services. We hope you were able to rest comfortably and we appreciate your candor regarding your overall experience at our hotel.

8/10 - 좋아요

CHARLENE

출장 여행
좋아요: 청결 상태
Working
2024년 4월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello CHARLENE,We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Please feel free to reach out to our management team to address any concerns you may have so we can ensure a better experience in the future. Thank you for choosing our hotel for your recent stay.

10/10 - 훌륭해요

CHARLENE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Working
답변 제공: Manager 님, 2024년 4월 9일
Hello CHARLENE,Thank you for taking the time to share your feedback with us. We appreciate your insights and will be sure to address them internally for future improvements. We hope to have the opportunity to welcome you back for a better experience on your next visit.

2/10 - 너무 별로예요

colin

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ceilings in hallway dripping water and buckets in middle of hallways, not fixing the problem. random people asking for my key card to get in hotel at 5am when i got off work. cops circling around parking lot every so often. didn’t get refund for having to leave a few days early.
2024년 3월에 21박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello colin, We apologize for the inconvenience you experienced during your stay. We take all feedback seriously and will address the issues you raised with the appropriate departments. Your safety and comfort are our priority, and we will work on enhancing our security measures. For any further assistance, please feel free to contact our management team directly.

2/10 - 너무 별로예요

Tiana

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had to get our room switch twice because of plumbing issues the heat barely worked overall I hated my stay and will never stay there again
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 3일
Hello Tiana, We regret to hear about the inconveniences you experienced during your stay with us. Your feedback is valuable, and we have shared your comments with the appropriate teams to ensure a better experience for all our guests in the future. Should you wish to discuss your stay further, please feel free to contact our management team directly.

2/10 - 너무 별로예요

Efran

2024년 3월에 8박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Efran, We're sorry to hear that your experience didn't meet expectations. Please don't hesitate to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address any issues you encountered.

2/10 - 너무 별로예요

Jason Edward

2024년 3월에 7박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Jason Edward, We are sorry to hear that your experience did not meet your expectations. Please contact us directly to discuss any concerns you may have so we can address them accordingly.

6/10 - 괜찮아요

Michael

출장 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
I liked price. It was fairly clean with no bugs that I saw. Gas stations and a few good restaurants near. I did not like the fact the police had to be called on some guests, having to evacuate outside in the cold due to two separate fire alarms, subpar breakfast area and more smoke in the no smoking wing than I have experienced anywhere!
2024년 3월에 8박 숙박함
답변 제공: Manager 님, 2024년 3월 13일
Hello Michael, Thank you for taking the time to share your feedback with us. We appreciate your positive comments about the pricing and cleanliness of the hotel. We regret to hear about the incidents you mentioned and assure you that our guests' safety is our top priority. We will address your concerns internally to prevent similar occurrences in the future.

2/10 - 너무 별로예요

David

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is down right disgusting dirty bedding,dirty floors, yellow stained towels, and what looked like small blood spots in the bathroom, heater didn’t work properly and the tv was just static
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello David, We appreciate your feedback and regret to hear about your recent experience. Your comments have been noted and will be passed on to the relevant departments for immediate attention. Our team strives to maintain the highest standards of cleanliness and comfort for all our guests. Please reach out to our management team directly to discuss your concerns in detail.

10/10 - 훌륭해요

Jasmine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are nice and staff is attentive and friendly
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Jasmine,We are delighted to hear you found our rooms comfortable and our staff welcoming during your stay. Your feedback is greatly appreciated as we strive to provide exceptional guest experiences. Should you have any further comments or need assistance, please feel free to reach out to our management team.

2/10 - 너무 별로예요

Scot

Property is very trashy. Can’s outside are overflowing with trash. The rooms are not what the pictures showed. Mouse poop on beds. Some things in the room don’t work.
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Scot, We're disappointed to hear about your experience and apologize for the inconveniences faced. We encourage guests to reach out to us directly during their stay to address any concerns promptly and ensure a comfortable visit. Your feedback will be shared with the team for further improvement.

10/10 - 훌륭해요

Catera

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice stay
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 27일
Hello Catera,We are delighted to hear that you had a pleasant stay with us. Should you have any feedback or suggestions for improvement, please feel free to reach out to our management team so we can continue to enhance our guests' experiences. Thank you for choosing our hotel, and we hope to welcome you back soon.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
the television did not work. one of the bedside lamps did not work. There was what looked like spilled wax on the curtain, floor and table. the sliding door was not latched
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Dear Guest, We appreciate your feedback and regret to hear about the issues you encountered during your stay. Please be assured that we will address these concerns with our team to ensure a better experience for our future guests.

10/10 - 훌륭해요

Brianna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello Brianna,Thank you for being our guest. We are thrilled to hear that you had such a wonderful experience with us. We always strive to provide excellent service and amenities to our guests. We hope to have the opportunity to welcome you back in the future.

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wow.....dirty hotel that needs a lot of help
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 29일
Dear Guest,Thank you for sharing your feedback with us. We regret to hear that your experience did not meet your expectations. We strive to maintain high standards of cleanliness at our hotel. We appreciate your concerns and will address them with our team.

6/10 - 괜찮아요

Laura

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 10일
Hello Laura,We appreciate you choosing our hotel for your stay. If there is anything specific that you would like to share or discuss, please don't hesitate to reach out to us directly. We value your feedback and would be more than happy to address any concerns you may have had during your time with us.

2/10 - 너무 별로예요

Damond

2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Damond,We're sorry to hear that your experience at our hotel fell short of your expectations. We value your feedback and encourage you to reach out to us directly so that we can address any specific concerns you may have had. We strive to provide exceptional service and would appreciate the opportunity to make things right.

4/10 - 별로예요

Marie

좋아요: 청결 상태
별로예요: 직원 및 서비스
Had to wait 20 minutes before somebody came to the front desk to check us in. We had slightly warm water for showers.More than likely not staying again.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Marie, Thank you for taking the time to share your experience with us. We apologize for any inconvenience caused during check-in and for the issue with the water temperature. We appreciate your feedback and will use it to improve our services for future guests.

8/10 - 좋아요

Kala

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 14일
Hello Kala,Thank you for choosing our hotel for your recent stay. We appreciate your rating and hope you had a great experience with us. Please don't hesitate to reach out to us if there is anything we can do to assist you further.

6/10 - 괜찮아요

Patricaa

단체 여행
좋아요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 2일
Hello Patricaa, We appreciate you choosing our hotel for your stay. Please feel free to reach out to us directly to share any feedback you may have about your experience. We value the opportunity to improve and provide the best possible service to our guests.

2/10 - 너무 별로예요

Bryce

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Bryce, We apologize for any issues you may have experienced during your stay. Please reach out to our hotel directly so we can address your concerns and make things right. We appreciate your feedback and hope to have the opportunity to host you again in the future.

2/10 - 너무 별로예요

Alan

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never again.
The hotel looked rundown, the room was small, many of the towels in the room are so old that they have holes in them. The shampoo and conditioner were from prior guests and barely had any in it t.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Alan,Thank you for taking the time to share your experience with us. We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback and will take it into consideration as we continue to improve our facilities and amenities. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

4/10 - 별로예요

Ronshawn

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pictures pretty much lied about how the rooms would look. Doors had punch holes in it, Tubes wasn’t clean and bed sheets was not changed. Its like it haven’t been cleaned in years. The room and hallway floors was all stained and not clean. I don’t not recommend even if the price looks good.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello Ronshawn,Thank you for sharing your feedback. We appreciate your comments regarding the room conditions and cleanliness. We strive to provide a high standard of cleanliness for our guests, and we apologize if we fell short during your stay. We will address these concerns with our housekeeping team to ensure improvements are made. We hope to have the opportunity to provide you with a better experience in the future.

2/10 - 너무 별로예요

Sarah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible all around
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello Sarah,Thank you for sharing your feedback with us. We regret to hear that your experience was not up to your expectations. Your feedback is important to us and we value your input. We encourage you to reach out to our management team directly to discuss your concerns in further detail.

2/10 - 너무 별로예요

Aaron

2023년 8월에 10박 숙박함
답변 제공: Manager 님, 2023년 11월 16일
Hello Aaron,We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

10/10 - 훌륭해요

David 님, North Andover

좋아요: 청결 상태, 직원 및 서비스
Near to downtown and reasonable price. Furnishings have been replaced and renewed, but age still shows.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello David,Thank you for choosing our hotel for your recent stay in the city. We appreciate your feedback regarding our location and affordable rates. We understand that some of our furnishings may show signs of age, and we regularly evaluate and make updates based on guest feedback. We value your input and will consider it while planning future improvements.

2/10 - 너무 별로예요

Sarah

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for 2 nights, found roaches. People next room over arguing, throwing up, gagging. It was terrible.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Sarah,We apologize for the unpleasant experience you had during your stay. Our team works diligently to ensure a comfortable and enjoyable stay for all guests. We encourage guests to report any concerns immediately to our staff so that we can address them promptly. Thank you for bringing this to our attention, and we will be taking your feedback seriously to improve our services.

2/10 - 너무 별로예요

Rick

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
No blanket for the bed and it had a sharp metal bed frame sticking out
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Rick, We appreciate you taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced during your stay. Your comments will be forwarded to the relevant team for further evaluation and improvement. Please feel free to reach out to our management directly with any additional concerns you may have.

2/10 - 너무 별로예요

Kristen

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Its very disgusting and not livable
Lamp was broken, place smelled, light in bathroom looked like it was going to break, hallway smelled and hallway looked like it had structure damage. The place should be condemned. Even the blow dryer was a health hazard cause it was so dirty.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 30일
Hello Kristen,Thank you for bringing these concerns to our attention. We apologize for the inconveniences you experienced during your stay. Our team strives to provide a comfortable and pleasant environment for our guests, and we regret that we fell short on this occasion. We appreciate your feedback and will address these issues to ensure they do not reoccur.

2/10 - 너무 별로예요

Michael

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Microwave was inoperable, I saw several cockroaches, these were people walking around close to the window all night shady looking characters hanging in cars in the parking lot.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 24일
Hello Michael ,Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 - 너무 별로예요

Orin

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The El Floppo motel. I stayed at these types of dumps when I was young but not now.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 25일
Hello Orin, We apologize if our motel did not meet your expectations. We appreciate your feedback and we are always striving to improve our accommodations.

6/10 - 괜찮아요

Tanika

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We found condoms is our room in the trash can which had no bag in it, only used condoms. We had to walk the entire hotel to find the housekeeper to get bath towels. Nothing in the room had been wiped down, mirrors, dressers. Fingerprints where everywhere. No TV remote. Front desk man brought it and completely ignored when we asked if things could be wiped down. He did bring a trash bag but did not remove condom. Its was a cheap hotel. I guess you get what you pay for..
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 20일
Hello Tanika, We apologize for the housekeeping oversights and the inconvenience caused during your stay. We will address these concerns with our team to ensure a more pleasant experience for our guests. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Ashley

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello Ashley, Thank you for sharing your experience with us. We appreciate your feedback and apologize for any inconvenience you may have encountered. Our team will review your comments to improve our services. If you have any further concerns, please feel free to reach out to our management team directly.

2/10 - 너무 별로예요

keri l

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The curtain was broken and hanging off the window, the shower curtain was hanging off the rod, the shower rod was coming out of the wall. No extra blankets or pillows.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Hello keri l, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

10/10 - 훌륭해요

Teri

좋아요: 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 30일
Hello Teri,It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 - 좋아요

Joyce

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Convenient to the highway
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hello Joyce,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

2/10 - 너무 별로예요

Jessica

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unacceptable conditions
Mold in fridge Yellow water in freezer Holes on the wall Blood stains on curtain Bullet hole in window Dead bolt on door was broken - very unsafe Dried up towel hanging in shower Saw a roach Stains on appliances Toilet seat broken
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hello Jessica,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.