Trans Pennine Trail Vacation Rentals

"I will not recommend this hotel to even my worst enemy. Firstly, hotel exterior is doing major renovations causing ALOT of inconveniences when you are getting to and fro the hotel. Secondly, the hotel only has ONE operational lift serving 155 rooms!! There’s always an insane line waiting for the lift and once I had to wait up to 25 minutes cause the lift is tiny and can only fit 3 people at one time. There are also a whole lot of stairs everywhere and there is nobody helping with bags. The most angry thing is that I have requested for a late check out for both of my booked rooms, which was agreed upon. But at 10.50am, ten minutes before the official check out time, my parents were chased out of their rooms by the housekeeper who claims that they needed to clean the room for the next guest! So my parents were left stranded in the corridor for 30 minutes. It’s absolutely disgusting and regarding the issue. the Indian manager only said to me “sorry probably a new chamber maid”. Absolutely no service recovery and not an ounce of compassion in anyone. Worst hospitality in the whole UK hands down. "

"Nice room, carpets and surfaces are getting a little tired and stained but still the cost and location is perfect for a pre holiday airport stopover. "

"Clean room, staff attentive, breakfast optional. Great for the airport. "

"Nice clean big rooms."

"Perfect"

"Friendly staff ideal location and excellent facilities."

"Very good breakfast. Bedroom carpet could have looked cleaner. Staff very pleasant. Booking in and out no problems. Room available before time expected."

"Excellent stay, location was great, on site parking convenient, staff attentive and breakfast fresh and tasty"

"We enjoyed our stay. The hotel staff were attentive and the food was very good. "