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"Room was small but clean. Location is super convenient, very near amenities, shopping, bus and train. Sound proofing is good as we could not hear the buses or trains despite being next door. "

"This was our favorite hotel during our trip. Everything was outstanding from rooms to location to the amazing breakfast they offer. It is one of my all time favorite hotels I have stayed at. "

"I really enjoyed my stay, however getting there was challenging, and I couldn't find the email to ask questions on their website. I ultimately took a risk and was able to hop on a bus from Karuizawa, but online it mentions no reservations for buses, and I could not find that there even was one to the resort. If their email had been listed (and perhaps it is not due to an internet issue through the US), I'd have had less stress getting there. Otherwise, I only recommend others research more before going here so they know the customs more - tattoos are not allowed, and I had to book the private onsen."

"This is an excellent place to stay in Nagano. It’s a short walk from Nagano Station and a short train or bus ride away to most places you’ll want to see. The staff is extremely helpful and friendly, the hotel is quiet, and there are laundry facilities and onsen onsite. Highly recommend!"

"Nice convenient areas but the cottages a little too old, need upgrade"

"Room was comfortable. Location was great. "

"Large rooms, kind staff. Amazing price"

"Good price for a clean hotel that was near the train station and the outlet mall. Pretty good breakfast included. Staff are very friendly and helpful. "

"The rooms were very clean spacious."