Tsuru, Yamanashi Prefecture hotel rooms at the Prince Hotels

"The room was fabulous. Service staff are very friendly. There are a lot of activities to do in the hotel. Living close to nature. The only downside is that it is not near the train station, you have to call the hotel to get someone to fetch you (Limit 6pm). Additionally, there aren't a lot of shops around but everything can be found in the hotel itself."

"A beautiful properly. We had a room with an onsen on our deck, it was supposed to have a lakeview but trees are all grown in and blocking. This place feels remote but there is a bus stop station close and the pirate ship/ cable cars. No stores or restaurants close by but we really enjoyed the breakfast and dinner buffets."

"Great view of Mount Fuji just from the hotel room and restaurant. wing we stayed are spacious but need updates as there are not enough electric outlets and no USB plugs. Service is great and suggest add breakfast to your booking as it is really good deal."

"Excellent stay at this ryokan! The staff speak excellent English and are extremely service minded. They made our family feel welcome. The hotel is located on a steep hilltop but shuttle service to train station is provided frequently and can be scheduled in advance. Also, due to the location, the view over lake Kawaguchiko is simply amazing! Absolutely recommended! "

"Awesome view from hotel room, hot spring is very clean and comfortable. Room is little outdated, but very clean. Great experience with Japanese transitional room! Highly recommended."

"Great place to stay with good amenities. "

"The quality of the dinner that we stay on the second night was not very good but the assistant manager helped us to solve the problem right away. In the next coming, the restaurant manager do the follow up on the issue. They are so considerate. My friends and my family have a very pleasant stay in here. Thanks all the staff."

"Fuji mountain view"

"My husband and I would come back here in a heartbeat. We were blown away with the breaktfast and dinner each day. We were so stuffed and impressed by the presentation. We booked the private baths without any issues and we were lucky that each time it was available for us. The staff was so nice and welcoming. They picked us up from the train station and drove us to the closest bus station on our free day in Hakone, we thought that was very helpful because walking to the station would be impossible. "