โFor us the location was very convenient. The room was clean and the location perfect for walking, with beautiful viewpoints very close by. It is off a busy main road but no noise issues.
The building and decor are a bit tired but did the job and all was all fine for our needs.โ
โThe staff were so lovely and despite disruption with other guests during our stay, the staff were so apologetic and gave us a late check out. The breakfast was lovely and the spa too. โ
โBathroom had a very leaky shower. Fridge provided didn't work. Room was ok for a1 night layover for 5 people if you don't mind a very small room. โ
โPerfect for what we needed a nights stop before flying! The buffet food was priced reasonable and tasted absolutely delicious.
Definitely do it again โ
โAlways stay at this hotel when traveling. Excellent hotel. Emma on reception was very accommodating on this last trip. Great customer service, friendly and helpful. Would highly recommend. Rooms are lovely, clean and very comfortable. โ
โIt was a wonderful day ! Desk attendance is wonderful! Breakfast is a super service! I would like to stay Holiday Inn in Gatwick airport by IHG again! Thank you for your service! โ
โWhile the assigned room was without AC, only one fan was provided. We requested an additional fan and was promised one. We never got it until the last night. Unfortunately the additional fan did not work. The windows couldnโt open so the air quality was horrible. Additionally, housekeeping was not available for our three day stay. Based on the above experience, we cannot recommend this property.โ
