โArrived at the property and there was a system outage. Multiple guests had to wait to be checked in. Khalifah, the desk agent, handled the situation like a pro. He remained calm, explained the situation to every guest that arrived, and offered everyone a beverage and snacks. Even when some guests who were already in the hotel were being rude, he stayed professional. He even went door to door to try to determine which rooms could be used. Blessings to this young man. True customer service...
โWe only stayed 1 night for a Steelers game. But let me tell you, this place felt like home, it was absolutely perfect. I will definitely be returning โ
โThis hotel was amazing. 1st floor. Clean. No smells, no deformities to the room. Amazing set up. Nice shower. The breakfast was 10/10. Highly recommend the sausage gravy. I would come back and recommend everyone come here. โ
โBethany very helpful at front deck; called prior to arrival very kind and courteous.
At check-in polite and listened to my requests.
During stay answered my questions.
She was always smiling which is contageous.
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