Find Winery Hotels in Vernon

"The kitchenette was disgustingly filthy with food particles on the counter top. The pots were burned and unusable, the cutlery was unwashed but put in the drawer. The floor was so sticky that even with shoes on it was sticky. The stove was filthy on the top and in the oven. The drapes were hanging by a thread. Floor was not vacuumed. Food crumbs on tv dresser.There was one towel in the bathroom. We complained, and were given a few pots but not useable either as burned. Staff sent someone up to clean the kitchenette. All that was done was brushing the crumbs to the floor. Nothing done about the sticky floor. I spoke to the manager and he said he would make it right but actually did nothing. We asked for compensation or another room but there was no other kitchenette available. Refunds are not given. Everyone needs to know about this place and give hones reviews, not ones that can be made by staff or their friends or who ever gave even a low rating. "

"Nice"

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"Beautiful and peaceful location. Perfect for a weekend gateway for two any time of the year or for a long summer family vacation. The accommodation was just as promised and actually surpassed our expectations. Very roomy and lots of facilities available for use. Loved walking around the property and exploring the cave and lake."

"Enjoyed our stay here! It was super relaxing. The only thing though was we found a mouse in our room the last day and maybe because we had take out in our room. This was bothersome but thankfully on our way to checking out. The complimentary breakfast was so good! Some of the staff were not friendly and seemed rushed with poor customer service skills but that’s more of a comfort thing for us. The beds were really uncomfortable and beautiful views from our room! We loved the tub near the window — it was so relaxing. They also provided us with complimentary bath salt which was a nice surprise. The amenities were great! The spa areas were so good — best spa I have been to. Not a lot of restaurants nearby so the food in the restaurant in the building was expensive and one down the hill from us at the other hotel. Only two walkable restaurants — otherwise have to drive into town (more of a preference thing). Lovely walk around with nice views and nature. Would recommend staying here! "