월 하우지즈, 뉴캐슬어폰타인의 수영장이 있는 호텔

“I needed a room for disabled access on the ground following surgery issues and done there and then. Extra pillows given for my legs. Young man at reception was an absolute diamond and did anything to help and make my stay as comfortable as possible. Amazing customer service.”

“Thank you for housekeeper. Always clean room”

“Great stay in a very pleasant room overlooking the cricket pitch and down to the river. Very friendly, professional and helpful staff. Good choice of bar or restaurant food with local beer on tap.”

“Very clean , lovely pool spa area. Chats was excellent food Andy at reception was amazing so funny and engaging put us a ease straight away. Bed was massive! Very quiet at night Breakfast was lovely and hot”

“Right from the friendly welcome by Tom, my stay was fantastic. I was travelling myself with 2 young children for a family funeral in the area. All the staff were friendly and very good with the children. They were made to feel very welcome by all the staff. We enjoyed a meal in the evening. Good choice for adults and children. We also all enjoyed the buffet breakfast too. ”

“Very comfortable bed”

“Matfen Hall really is outstanding, my stay was faultless. All staff were so warm, welcoming and helpful- I was greeted upon arrival with a welcome drink and my bags were taken up to my room whilst I checked in and relaxed in the Great Hall. Every nook and cranny of this hotel is gorgeous, beautifully crafted and fabulously furnished, including the room I was allocated. It was a generous size bedroom and dressing area with a huge bathroom, stunning views and light and airy in the daytime but warm...